Boracay Island Hotels with Rooftop Pools

"We had a wonderful stay! The staff were very nice and accommodating, the room was clean, and the view was beautiful. The pools were great and the food was delicious. The service was excellent from start to finish. Overall, a solid 5-star experience. We will definitely come back!"

"Amazing stay, we also got a free room upgrade complementary from the hotel. The rooms are spacious, clean and comfortable. The breakfast buffet was excellent with a wide variety of options to choose from. The staff are extremely helpful, kind and warm. The service is excellent and the location is great. There’s a private beach area right by the dining area allowing us to have a great meal with a great view. Would definitely recommend and visit again!"

"The resort is very good of course. But here’s my complaint … In our first night at the resort I got very sick and my wife and I (celebrating our 39th anniversary) had to be rushed back to Manila the next day for an emergency operation. The Hotel was very aware of my situation. When we left, we asked if we could have some credit for our remaining two nights. They told us it was up to the booking agency, so we would have to talk to TRIP. So we did. That turned out to be untrue. Trip said that had to ask Hennon Resorts! So they did. But the resort said no refund or credit possible. The agents of TRIP were very accommodating and tried TWICE to help with a credit or refund. At the end of the day it was Hennan who didn’t care about our circumstances. While we do understand policies, we also are business people, and we understand caring about your customers too. It seems to us that the Henan resort management cares about just one thing… getting your money. They got paid for the room which we did not use for two nights; it would’ve been perfectly appropriate the credit us two nights, and invite us back. Kudos to TRIP for giving us some credit points (over $100 worth) in our account to reserve a room of our choosing in the future as a consolation."

"A wonderful hotel right on the beach. Excellent, clean rooms with balconies, and the staff are very friendly. The hotel provides a beach towel and a free sun lounger. The hotel has its own restaurant and bar, which features live music in the evenings. I definitely recommend staying at this hotel."

"Overall a disappointing stay with Crimson. It started off bad and really never improved sadly. Our flight into Caticlan was delayed 5 hours, arriving at 19:30. I was in communication with Crimson throughout the delay updating them on our progress and estimated arrival time. They had warned me that they don’t organise transfers after 8pm. However, upon arrival they had left us to transit to the hotel via a third party provider. This provider was fine, and did their job, but it was a transfer that involved stopping at 3 other hotels - very much not the private 5 star experience we had been promised, taking 1 hour and a half. The fact they did not wait until 8pm, when other resorts were prepared and waiting, was a big disappointment. The transfer was eventually provided for free after our experience - which to be honest is the bare minimum. It’s insane I even had to pay for the transfer considering most 5 star hotels would provide this for free. Whilst the rooms were fine, the service was extremely disappointing throughout. Check-in took ages, and for some reason there is no aircon in anywhere outside the restaurants and rooms, so we were stuck sweating after an 8 hour journey whilst waiting the 30 minutes to check in. Additionally, every single request we made was either ignored or took ages. I had requested decorations in the room to celebrate my girlfriend’s birthday, but received nothing. I managed to get things organised whilst there, but after requesting matches to light a candle, these never arrived. Add on the fact we would have to request water multiple times before any showed up and it was all just very frustrating. We had booked a sea view room, but were unable to fully enjoy it as it was located directly in front of the infinity pool, with guests able to see directly into the privacy of our bedroom due to the lack of any noticeable tinting on the windows. The rooms were also not soundproofed, and we had to wake up early every day to the sounds of screaming children using the pool in front of our room. No amenities were on offer - no access to water bottles without requesting or paying, no access to coffee without paying, no welcome or departure drinks, no free water on the beach (which is seriously just dangerous). Crimson certainly has a 5 star beach and sea. The access to the beach is superb and the sand and sea were typically excellent, but it’s not as if Crimson has control over these things. In fact despite the environmental fee, I regularly saw some litter in the sea and on the beach. It felt very budget in the way they treat you. There are shuttles to the centre but these run almost every 3 hours and are often packed, offered on a first come first serve basis. Every little thing is charged too. For a check out at 12pm instead of 11am, it’s 2000PHP. There’s no way to charge anything to rooms to pay upon check out (like every other hotel) if you do not have a credit card. Debit cards are no good for the deposit apparently. We just stayed at Piece Lio in El Nido, which was far far far superior. It’s a real shame because Crimson does not do service to a terrific sea and stunning location. It may be the most modern 5 star hotel on the island but honestly just pay the extra and go to the Shangri-La. It’s almost as if they knew how bad it was. We weren’t even asked how our stay was upon checking out, as if they were dreading the answer. It felt like an American diner leaving, where they just wanted us out the room as quickly as possible to make space for their next cash cow. We even arrived at the airport 3 hours early for a domestic flight for some reason."

"This is unexpected booking but super worth it. They gave us excellent services from the early check in and room service. They checked if the guess are ok & some concern. The room are bigger than we expected. The buffet even just 2-3 options it’s delicious. Lots of option in bread and super yummy.everyone in hotel are friendly but need some training how to address the guess especially it’s obviously im a trans with big boobs and very feminine. Some staff especially the boys called me Sir which are very awkward and unprofessional if my boyfriend with me it’s going to be fight🫩 but In total it’s recommended hotel in boracay. It’s worth it our stay❤️"

"I recently stayed at Henann Palm Boracay and had a fantastic experience. From the moment I arrived, the staff was welcoming, professional, and attentive. The check-in process was quick and smooth. The room was spotless, spacious, and beautifully decorated, with a very comfortable bed and all the amenities I needed. Housekeeping did a great job each day, and everything was kept in perfect condition. The location was ideal—close to major attractions and restaurants, but still quiet enough for a restful night’s sleep. I also appreciated the on-site pool and restaurant which added to the overall comfort and convenience of the stay. Breakfast was delicious with plenty of variety, and the service was always friendly and efficient. I would absolutely stay here again and highly recommend it to anyone visiting the area!"

"Amazing service at this hotel, the staff go above and beyond at every step to help you, and they were extremely polite and friendly the whole stay. The rooms were light and spacious, but I would recommend garden view over the pool view because of a loud fire show that happens poolside every evening at around 8pm. The hotel undersold it's proximity to the beach, it is less than 5 minutes from hotel to the water, and they have a great towel system where you can borrow from the hotel and take it with you. They also have sunbeds on the beach reserved just for hotel guests. The hotel itself has 4 pools, 2 of which are connected to rooms. One pool has the bar attached, and the final pool at the end closest to the beach is quiet (and with less children!) Plenty of sunbeds available with comfortable mats, tables, and umbrellas. The only part of the stay that was underwhelming was the food - the area that the hotel has made for the restaurant is open-air, and so the pastries were crawling with flies every morning. It was also very busy every day due to limited space, and there weren't a lot of options."

"Everything at Canyon Hotel and Resort has great service. All the staffs are very polite, helpful and quick to attend to your needs. I would definitely recommend booking this hotel and you will not be disappointed. Shout out to the front desk staff who are always very kind and helpful, you have nothing to worry about."

"This is not my first stay, so I'm familiar with the place. The service was great! The front desk was very friendly and I had a really good stay even during the storm. They have a generator and I believe everything was well during my stay. However, the breakfast buffet, I don't know what happened, but it seems that the quality of food is so bad now. Over the course of 3 nights, the adobo and chicken korma was hard and dry and the other food options felt lackluster. I only ate the hotdogs, bacon (limited only), and rice. Their usual taho was still good but runs out before 9am. The egg station attendee was a bit rude. I asked for fried eggs directly while he was cooking because there were none left on the serving platter, but he scoffed and told me to get at the platter. I told him theres none, then he and gave me a side eye before refilling it. This time, the room I got also had very low signal and wifi, wherein I had to stand by the door to get signal, which was unlike my past stays. But it was alright as I got a big room as I requested. Overall, I would still stay here for comfort and value, but the breakfast buffet is not something to look forward to."