Okura Garden Hotel Shanghai

We had an excellent stay of 6 nights. The staff are very attentive, and even left us a few more bottles of water after noticing that we had finished our purchased bottles. The highlights include the grand architecture of the hotel, its garden, and the facilities that include gym, pool, bath and sauna. We will be back when traveling in Shanghai.

Huaihai Road is just a few mins walk from the hotel. Very convenient. The hotel is old but well kept. The breakfast is nice although the queue could be quite long during busy hours on weekdays.

Lovely hotel in historic building. Fantastic location in French Quarter. Spotlessly clean. Superb but not inexpensive French and Teryaki restaurants. Wonderful historic art deco buildings with lovely faded grandeur. Room I had very clean but ready for mild update new chairs and a walk in shower would have been nice.

It was useful that trip tells you the size of the beds so that you can determine whether they’re big enough to share with children. Lots of the hotels say that children can stay free, but the beds are no way big enough. The shanghai garden hotel has 2x 1.2m single beds in a standard room, which is considered a small double in the uk, and was comfortable for my family of 4. We visited the swimming pool during our stay and it was very refreshing. Be advised it is mandatory to wear swim cap. Which will have to be purchased if you don’t have it. Breakfast was vast, lots of choice of Chinese, Japanese and western style. We particularly enjoyed 混沌汤, 点心。 Disappointed with the 包子, 生煎包 - which didn’t really have much filling, flavour, and 油条 - which wasn’t fluffy felt it was cooked from frozen. Particularly annoying when we were asked to pay the high full price for our small 12 year old and half price for 7 year old, rather than by height which is what other hotels do. They hardly ate anything! Consider being more family friendly!

Great location, next to plenty of food, shopping and several metro stations. There's a pillow menu, but the default pillow is too high/ stiff for the neck. Breakfast has a good spread but can be better for a 5-star hotel.

The service at the hotel is very good. Everyone is very kind and be helpful. The hotel is getting old but is well maintained. Renovation would make it a top tier hotel given its excellent location.