Hotel Chalet Shanghai

Hotel Chalet Shanghai Reviews

Hotel Chalet Shanghai

No. 558 Han kou Road, Shanghai, ChinaView Hotel Details
Hotel Chalet Shanghai
Hotel Chalet ShanghaiHotel Chalet ShanghaiHotel Chalet Shanghai
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1 night

Hotel Chalet Shanghai Guest Reviews

4.7/5
Amazing
6964 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(6964)
Positive reviews(6891)
Reviews with photos/video(977)
Friendly front desk staff(1011)
Easy to get around(623)
Convenient for shopping(427)
Delicious breakfast(342)
Close to metro(221)
Awesome gym(54)
Tasty coffee(49)
Negative reviews(73)
Kent’s Travel Log
Guestroom (2 beds)
Stayed in May 2024
Friends
12 review
5.0/5
Outstanding
Posted on May 10, 2024
Very convenient locations, near to the bund and nanjing road. And it has own gym. Nearby has alot of local must eat restaurants
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Good place, good hotel and clean enough to our standard. Facilities all work and are in good condition, hotel staff eager to help and support in question as I am a new traveler in China. Luckily I can speak a bit of basic Mandarin. But if you can't speak Mandarin, it will be very difficult .
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Suite
Stayed in Apr 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Great location and clean room, only gripe was the slightly see-through doors for the toilet and shower which made things inconvenient
Response from Property: Thank you for your approval, we will make continuous progress, Do not forget your initiative mind, and look forward to your next visit!
VKY.
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very comfortable hotel. I like the design and all amenities in the hotel. The location is good, 5 mins walk to nanjing road, near many restaurants. Only 1 staff can speak English.
Response from Property: Thank you for your approval, we will make continuous progress, Do not forget your initiative mind, and look forward to your next visit!
Jo78
Guestroom (Double bed)
Stayed in Apr 2024
Couples
19 review
4.2/5
Very Good
Posted on Apr 8, 2024
I had a night stay with my hubby and it was an excellent location both the Bund and nanjing pedestrian area. The ambiance was good.
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments, and thank you for your recognition of Xiaoshan in all aspects! However, we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! I wish you: Happy every day!
Couple from the UK
Deluxe Queen Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very ideally located to lots of malls, shopping restaurants and the bund. Few minutes for metro. Helpful staff. Hotel is very clean but doesn’t show easily on map for Didi, use address. Reception is on the 5th floor which is strange
Response from Property: Xiaoshan is really touched to see your detailed and thoughtful comments. I believe that Xiaoshan will work harder in the future and look forward to your visit again!
Marlon Martin @ Live Life
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 2, 2024
Was a pleasant stay. Will stay here again.
Response from Property: Dear Guests, Hello! Thank you for coming, and sincerely thank you for your love and recognition of us, you remember the good time here makes us very moved, so that guests enjoy a good stay experience is our unshirkable responsibility, we are deeply honored to receive your praise, at the same time we are more motivated to continue to move forward, I hope to have more opportunities to serve you!
Mattc1208
Deluxe Queen Room
Stayed in Jan 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jan 31, 2024
fantastic location room is clean and well maintain. All the staff are super professional and friendly
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Guest User
Guestroom (2 beds)
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 12, 2024
Nice & comfortable hotel. Room is big, location is very convenient to People Square & Nan Jing Dong Lu. Staffs is very friendly. Recommended!
Guest User
Deluxe Queen Room
Stayed in May 2024
Friends
8 review
4.5/5
Great
Posted on May 3, 2024
This is a small and nice hire perfect location close to most of the things you want to explore as a tourist and also close to the subway . I would say it’s price worthy. I have stayed at this home two times now and the rooms are not big but feels good enough for a couple. The breakfast was also included in my stay and it is also good.
Response from Property: Dear Guests, Hello! Thank you for coming, and sincerely thank you for your love and recognition of us, you remember the good time here makes us very moved, so that guests enjoy a good stay experience is our unshirkable responsibility, we are deeply honored to receive your praise, at the same time we are more motivated to continue to move forward, I hope to have more opportunities to serve you!
zhangtaitai
Guestroom (Double bed)
Stayed in Apr 2024
Couples
7 review
4.0/5
Very Good
Posted on Apr 29, 2024
easy to locate and convenient to go everywhere, front desk staff are friendly and helpful. only downside is the hotel main entrance at level 1 looks quite old, we got a shocked before entering but then realized check in is actually at level 5, with modern reno.
Response from Property: If you like Kosugi, you can give Kosugi a full five-point praise next time! Thank you for your support! May the beautiful scenery accompany you all the way, the bright sun shines on you, I wish you all the best.
Ashki
Guestroom (Double bed)
Stayed in Apr 2024
Friends
5 review
4.5/5
Great
Posted on Apr 20, 2024
During our stay at the hotel, my brother and I found everything to be great. There was a welcoming cafe and tea, the rooms were clean, and our room was cozy. The location for those who want to visit Nanjing Road is very good.
Response from Property: Thank you for your recognition. We will continue to make progress and never forget our original aspirations. We look forward to your next visit!
cooltraveller
Deluxe Queen Room
Stayed in Apr 2024
Couples
22 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel is nice and cozy. The room that we had was clean with a fast waterflow at the shower and a warm toilet seat. The hotel has 4 washing machines and 4 dryers, so we could conveniently wash our clothes, self service. The hotel is just about 5 minutes walk from a bustling Nanjing East Pedestrian Walk. The staffs were very friendly and attentive. We needed to send a package to other city and the reception staffs were very helpful to arrange with the courier for the package pickup and the payment as well. Special thanks to Miss 陈晨 (sorry if I write you name wrong) who proactively informed us the status of the package. Definitely with stay again when we visited Shanghai.
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is the best affirmation and encouragement for our service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Near the bund,near by a lot food to eat.provided sufficient washing machine and dryer.smart hotel,just need use voice to close light.friendly staff too
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!
Ian Kyen
Guestroom (Double bed)
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 7, 2024
transit hotel is good , we love the hotel ambience and technology that they used , modern and clean hotel . recommend for booking. good walking distance around city walk and food
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!