Anonymous User
March 31, 2024
When I booked a room, I saw the photos of this room type and it had a table and chairs.
But when I went to the front desk to check in that day, the lady at the front desk told me that "the room will be a bit small." I was still surprised why she said that, and I didn't know what she meant. But when I went to the room, I realized that she was Said ""The room is smaller than what I booked"".
There are no tables and chairs in the room. We brought a computer. There are no tables and chairs, so we can only lie on the bed and bend over to work. It is also impossible to get out of bed on both sides, because the open wardrobe is right next to the bed, and there is only room for one leg. I am relatively thin, and my knees often hit my knees when I try to cross them, while my companion is relatively large, so there is no room for one leg at all. Possibly worn.
There was no towel rack or hook to hang towels in the bathroom. The air conditioner was not cold enough. The room was very humid. The entire floor was wet when we checked in. The breakfast was not as good as the reviews said.
In business, we buy and sell clearly. I made the reservation after seeing the room type and reviews clearly. ***We didn’t ask you to upgrade our room***, but you can’t downgrade my room either! ! !
If I was the only one staying, I'd be okay with it. But you also saw it when you checked in, right? ? ? My companion's body type is relatively strong. You should have asked us if we would accept it at that time! ! ! Instead of telling us ""the room will be a bit small"" and accepting it as ours? ? ? ? ? ? ? ? ?
Also, if the actual condition of the room is different from the photos you provided, should you replace it? ? ? You can’t deceive your guests! ! !
You call yourself an executive apartment, but are the quality of facilities and services you provide worthy of the name? Not even a hotel!
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