When you stay at Iberostar Paraíso del Mar - All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and 13 minutes by foot from Playa Paraiso Golf Course. This luxury resort is 9.5 mi (15.4 km) from Puerto Morelos Reef and 9.5 mi (15.4 km) from Ojo de Agua Beach.Show More
Landmarks: The Nicklaus Par Three Experience at Vidanta Riviera Maya
(1100 ft)
Landmarks: Dressel Divers Paraiso
(2350 ft)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
Premium Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Double Premium near Pool
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
Two-Bedroom Family Room
Has window
Free Wi-Fi
Non-smoking
TV
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
Room Details
Check Availability
8
Junior Suite near Pool
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Double Premium Tropical View
Has window
Free Wi-Fi
Non-smoking
TV
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Hide Room Types
Guest Reviews(101)
4/5
Very Good
Verified Reviews
Cleanliness4
Amenities4
Location4
Service4
AI Summary
An AI-summarized snapshot of real guest reviews
Guests praised the friendly staff, excellent service, and proximity to the beach but criticized the high prices for shopping and services. They enjoyed the amenities like spacious pools, dining choices, and entertainment, though noted a need for better transportation options.
Read more
Helpful
Not Helpful
Guest User
May 24, 2021
I stayed here before. Way better accommodations last time. Not worth it
Joan
February 17, 2024
Did not like all the mangy coatis hanging around.
Did like the flamingoes.
Wasn't impressed with the food.
Stanley
February 15, 2024
This was our 4th visit. The resort and staff are great. The food is mediocre at best. I’ve never seen so many hotdogs incorporated into food. It wasn’t a cheap resort either. Hibachi was really good. We will try a new place next time.
Sandra
January 30, 2024
Horrible food and service
No pool service either.. Hqve to get your own towels, chairs, water.. etc..
If you like to be served on your vacation.. don’t go out there
petra
January 11, 2024
Ponds were dirty unattractive, plastic cups in buffet near pool smelled terrible the pool bar is dirty and smells terrible
Brendan Joseph
January 11, 2024
We loved the wildlife and the layout of the resort. The entertainment team was engaging and there was lots happening at the theatre. We were disappointed in the restrictions on a la carte dinners, the reduction in the in room bar (no liquor and only 2 beers per day) and there was no variation in breakfast and lunch options.
Donald
January 3, 2024
The new transportation system with M2W for shuttles from the airport to the resort needs work in their bookkeeping and scheduling. Was better before when Iberostar looked after everything..
Also, would be nice to be able to make dinner reservations in advance of arrival, especially for large groups such as our 20 .
Jennifer
January 3, 2024
We enjoyed our stay very much. The hotel is older and the buffet was just okay. The hibachi was amazing! We would have liked to have been able to make more than three specialty restaurant reservations, as we were there for 8 days and could only make three reservations and had to spend the other nights at the buffet. The staff and entertainment were both awesome!
Yaroslav
December 16, 2023
The service and employees are great. Other than that, they can improve on lots of stuff. The buffets are very basic and nothing special. The resort itself needs major updating and renovations. Lots of the furniture is pretty old and scuffed. The ac worked but wouldn't shut off even when the temp was reached. The key cards kept deactivating since it was in the same pocket at my phone or AirPods & it's a far walk to the lobby every time this issue came up. The restaurants food portions are somewhat small and you actually leave wanting more. Overall for the price me and my wife were expecting more.
Also the theater didn't have much entertainment, there was a show only one of the 9 days that we stayed and the rest of the evenings had karaoke and other similar activities that required the guests to participate which wasn't really entertaining.
The beach itself was good, however a lot of the beach chairs were occupied by the time you get to the beach which was around 9am. There was also a good amount of broken chairs aswell that we had to watch out for.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
4/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Number of Rooms: 328
When you stay at Iberostar Paraíso del Mar - All Inclusive in Playa del Carmen, you'll be on the beach, just steps from Maroma Beach and 13 minutes by foot from Playa Paraiso Golf Course. This luxury resort is 9.5 mi (15.4 km) from Puerto Morelos Reef and 9.5 mi (15.4 km) from Ojo de Agua Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Mercado, one of the resort's many dining establishments, which include 12 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Casino
Sauna
Spa
Massage Room
Fitness Room
Public ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
Show More
Frequently Asked Questions
How much does it cost to stay at Iberostar Paraiso del Mar?
Prices at Iberostar Paraiso del Mar are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Iberostar Paraiso del Mar?
The closest airport is Cancún International Airport. It is 22.8 miles from the hotel and approximately a 29minutes journey by taxi.
What are the check-in and check-out times at Iberostar Paraiso del Mar?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Iberostar Paraiso del Mar provide airport transfer services?
Yes, Iberostar Paraiso del Mar provides airport transfer services.
What amenities and services does Iberostar Paraiso del Mar have?
Iberostar Paraiso del Mar has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.
Does Iberostar Paraiso del Mar have a swimming pool?
Yes, Iberostar Paraiso del Mar has a pool. Pool type: Outdoor Swimming Pool.
Does Iberostar Paraiso del Mar have fitness amenities?
Yes, Iberostar Paraiso del Mar has fitness amenities.
Does Iberostar Paraiso del Mar provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Iberostar Paraiso del Mar have non-smoking rooms?
Yes, Iberostar Paraiso del Mar has non-smoking rooms. Please view the hotel listing for details.
Does Iberostar Paraiso del Mar provide breakfast?
Yes, Iberostar Paraiso del Mar provides breakfast.