3-Star Hotels in South Jakarta

Once, I told you this is not the first time to stay in this hotel. I always choose this hotel because the location close everywhere, and I think for the cleanliness good enough. But Idk why I never get ‘’THE BEST SERVICE” from reception. They are really unfriendly, especially ‘’Erika’’ as I said, this is not my first time staying at this hotel. and I often meet her. but I've never seen her smile. unfortunately when someone stays in a hotel what is expected is a good service, right?? But you didn’t get what you expected here. Let me tell you my bad experience. I stayed in this hotel for 2 night. The first day I checked in, I got room 1501, and the air conditioner was problem, then I Asked reception to move, and I moved to 901. Again, the bed not balanced ”jomplang''. You can check one of the bed from 901 (twin bed). And I moved again to 910. The room was ok But….. u know??? On second day I extended my room, and I asked to move to another room even with same type (twin bed) reception said their are fully booked. But, I checked on travel agent (agoda, booking.com, traveloka) THEY STILL HAVE ROOM. What you think??? They are was lie to me. One of my question is, why you didn’t allowed me to move when I extend? If you said your hotel was fully booked, and high occupancy, you couldn’t give early check in to guest. But when I came to reception to update my key around 12.00, I saw the guest can check in at the time. How come??? Waaiiittt… not only that, When I called to reception (erica) I asked her to clean my room and join my bed due to they didn’t allowed me to move and they said Queen bed was fullbooked. And she said YES. But when I left hotel around 3pm on Saturday, feb 26. I put make up room sign on my door knob, and I see housekeeping In the front of 901 he’s still cleaning that room. Then, I came to reception to payment my room, and extend my key. When I came back to hotel around 23.00, I really feel tired. and I really want to take a rest when I arrived to my room. And TARAAAA…… it’s really suprisingly, they are really SURPRISE ME. MY ROOM STILL DIRTY AND UNTIDY. I asked to reception why they didn’t clean my room? I asked to move and ofcourse she said full. Then she offer me, housekeeping will come to clean my room. And ya, there is no another choice. I said okay, just do it right now. Again again and again, no one comes to my room after 20 minutes I'm going to reception and met with indah but she's just listened what I said, unrespectful, unresponsif. I have to wait 20 minutes for housekeeping come to my room and ofcourse I need to wait him to clean my room. I asked indah to confirmed to me why this case happened? Guess what?? No one confirmed to me. The last, no apologize from reception when I checked out. I really really feel DISAPPOINTED!! All good comments here about their service is not real.

Descent hotel for business travelers. Polite and prompt service from front office to housekeeping team and overall general staff. Keep up the good work.

my wife and i stayed at the ayaka suites jl. karet pedurenan #45 recently. we LOVE this hotel!!! this was our 2nd time here. our favorite jakarta hotel, and we have stayed at many in the $20-$40/night range. ayaka suites is a GREAT value. we paid around $35/night including breakfast for a deluxe double room. 1 king bed, 30m, with refrigerator, separate bathroom with shower. the bed was very comfortable with great pillows, nice comforter(with cover). 32” tv, with about 40 channels, including 4 hbo channels. wifi was easily connected, fast and reliable. wifi worked good in breakfast area, around pool, and in lobby. our room faced south; looking toward satrio, with nice view of raffles, dbs, lotte shopping center and the rest of kunnigan. at night very pretty with all the lights in the area. there is alittle patio that u can access, from the room. we like this location. we stayed at the rasuna icon which is closer to rasuna said, and ayaka west, closer to satrio. but nice 5 minute walk to ambassador mall, 10 minutes to lotte, 8 minutes to axa, 15 minutes to plaza festival. the staff is what makes a BIG difference at ayakka. from the doormen, front desk, housecleaning, breakfast staff/restaurant, are all outstanding. the doormen have a nice uniform they wear; they all match; very professional looking. the car and pedestrian access has a circular drive for taksi, grab, private cars, etc. the cars can dropoff/pickup guest easily and then the front door/lobby is only steps away. the lobby is large and pretty. porcelain tile, woodgrained walls and front desk area. lots of sofas, chairs, tables, etc. it is very easy to feel at home here. 2 elevators; i think 8 floors. lots of rooms, i would estimate 200 rooms. breakfast buffet is probably my favorite thing about ayaka. the breakfast area/restaurant is large. plenty of places to sit. you can spreak out, away from other guests if you want. daily items include white rice, fried rice, fried eggs, waffles, bread, croissants, kopi, juice, hot tea, bubur, and fresh fruit. other items some days, fish, chicken, spaghetti. i do miss the omelet bar, that is still closed due to covid. there is seating outside near the pool and deck, where you can smoke. after a week in bangkok, we are going back later this month, before we back to u.s.

I stayed on 16 February 2023, the first thing I liked was the fast checkin process and the staff was very friendly. The thing that I regret is after I checked-in and wanted to order some room service and it took so much time (very difficult to contact room service). After 15 minutes try to reached the room service and finally assisted by reception. After ordering, the food took so long to come to the room (more than 1 hour) and I had to go down to reception to make sure whether the food will be delivered or not. unfortunately when I approached the girl reception, she said the food would be delivered and I immediately went back to the room. Even when in the room there was no apology or anything. I'd better order via Gojek or Grab huh. Apart from that, at that time in room 717 one of the lights in the bedroom were also off and the soap in the bathroom was leaking, so you have to be careful if you want to go to the bathroom. Last but not least, there's no one of you who used a name tag, so I cant recognize each of you. Not highly recommended.

I stayed there coz there was a wedding event near the area. My room was happened to be very small (room no 509 see my photo) to the extent that when i open my big size luggage, i couldn't move anywhere. However, my parents who happened to have a room opposite the elevator was a little bigger than mine. Other than that everything was ok. Staff were all friendly and helpful, for breakfast they had limited selection but it was enough for me. Oh and one other thing, they have very limited parking space (only in the front area of the hotel), but there was a hotel guy standby in front area that will help you coordinate a parking space for you. The hotel was situated near the traffic light junction so it was quite of a challenge getting out of a hotel without being helped by the staff coz the queue can be very long and they wouldn't give you way pass.

At first I had doubt. But when I enter the room, the room was spacious. It even has 1 sofa and table. One thing that I disappointed was when I opened the curtain, there was a construction at the same level. So, I can't open the curtain at night to enjoy the view, otherwise they can see me. And a little noise from their works. I guess I'm just get unlucky. But in the future, perhaps my room won't be able to see the city again. The laundry is available but no same day service. So, be careful. But it's free of charge. And they didn't provide bag, instead we put our laundry on the box just outside near the door room. And you'll find your clean laundry there afterwards. For the meal, the restaurant is small. A bit cramped. The food choices is limited, but they tasted good. And they kept changing the menu. That's good. In front the hotel you can find small minimarket that open 24 hours. And plenty of food choices. There are a couple of Mall near the hotel, within walking distance, such as Lotte, ITC, Mall Ambassador and Kuningan City.

1. It was located in the middle of the citizen’s residential area, near Jl. HR. Rasuna Said as the main road. But it was surrounded by office buildings, shopping malls, restaurants, cafes, and also accessible by public transportation (TransJakarta & LRT). It was actually quite far from the main road, so you need to take a walk or hitchhike a ride to get there. 2. The room wasn’t quite big but spacious enough. I booked a Deluxe Room, but I got a free upgrade to the Executive Room which of course is bigger. Actually both types of the rooms are quite similar, the only difference is that the Executive Room has a single sofa at the corner of the room. There was a wall-size window that could be opened, which had a very tiny space without any view but a wall, perhaps it was made for smokers to smoke. Surprisingly, the room has a microwave to reheat your food. Unfortunately, the room was a bit unclean. I could feel the dust on the blanket and the linen. The Air Conditioner was not as cold as it was expected. 3. The bathroom was on the right side of the door, and it was really small. The hose-spray attached to the toilet flew a high power of water. The shower tube was so small, and it was quite hard for me to move my body, especially when I needed to reach some difficult parts of my body to be cleaned. The hosed-shower was adjustable, but the wall and a glass door which separate the shower tube and the toilet & washbasin were only built three quarters, which made the toilet and washbasin got some splashes. Fortunately, The water heater was working as well. 4. The breakfast was delivered to my room. Actually there was a restaurant at the top of the building but I wasn’t sure whether it also served breakfast for the hotel’s guests or it was only open for the public at night. I went to that rooftop restaurant to breathe some fresh air and taste some food. Well, the food was delicious but for the price it was a bit too expensive. 5. All the staff were nice, polite, warm and very helpful. But I wasn’t sure whether I would have another night there again.

The location of the hotel is in blok M Mall, so fetching and dropping off from the hotel front door can be a bit confusing and not so easy. Calling Grab or e hailing cab is the best option. But the area is very strategic, in the middle of arrays of shopping complexes, both local and international brands, lots of convenient and hypermarket nearby, lots of places to grab great coffee (the coffee here is superb!), great choices for food, and nearby to MRT Blok M. The hotel itself is a new hotel, nice and sleek interior, though the room a bit small. Overall, we love staying here!

Rooms are nice and clean. Location is nearby a mall with plenty of eateries. Staff are nice and friendly. Value for money.

the hotel looks so fine. i like the smell of the room, bed cover and towels, but the AC kinda old and it takes time to make the room cool. the bfast is good.