5-Star Hotels in Delhi, India

Excellent value for money. The hotel is about a 10-minute taxi ride from the airport, located in the Aerocity area, which is bustling with hotels, restaurants, and shops. The area is clearly expanding. The rooms are spacious and well-designed, and also very well soundproofed. Breakfast is good, fresh, and plentiful. The staff are friendly.

The Taj Mahal Delhi is a beautiful hotel with splendid decor and an old school ambience. However, some of the underlying cost cutting is noticeable. The breakfast buffet for example is anything but - with a handful of items such as bread and rudimentary cereal laid out but anything substantial needs to be ordered and it arrives in due time in small portions. It's awkward to know how many times can one order in the circumstances. Another example occured when I changed some currency at the hotel. I expected the rate to be bad and it was, but this was not an issue. I am happy to pay for luxury and convenience. However, what irked me slightly was when the staff explained that there was no change so she couldn't give me 60 INR. It's a very small amount but I felt it was a liberty - imagine offering currency exchange at an exorbitant rate but you don't have currency. Other than that we had a good stay. The pool was stunning as was my beautiful club suite. It was a very generous size and beautifully designed with views over the pool and Delhi beyond - a real oasis in noisy and bustling Delhi. The club lounge is ok but not really worth paying for - the timings for high tea etc are so inconvenient that you won't be able to use them. Overall, this was still a good stay and probably the best hotel for the price in this part of town.

I resided with my family, consisting of two daughters, in a centrally located hotel near a large shopping complex known as Vegas Mall. Visitors have the option to rent an electric scooter for Rs.50 and travel to the mall.

About 25 mins drive from the airport in good traffic. The hotel is huge, grand and luxurious. There are 2 flights of stairs to navigate from the entrance to the lobby level. Something to note for those with physical disabilities. The room is a little small for 2 pax, though the bathroom and shower area is a good size with all amenities provided. Water pressure in the shower is good. Bed and pillows are way too soft for my liking, never a fan of beds that sink in. Breakfast at the Capital Kitchen is a standard spread. A small selection of cold cuts, typical buffet line of American breakfast staples of sausages, baked beans and potatoes. Live station for eggs and Indian staples. Service was excellent and friendly. Overall a comfortable stay but I do think they can go easy with the scent / perfuming, it was so strong (and pungent for me) that it gave me a bad headache.

Im visit here with my family everyone happy all staff is friendly good service and food is really yummy but only small issues pool is closed because have even but they provide pool from another hotel with transport

It was the most memorable and special trip with trip.com from start to finish and especially after encountering the problems at Heathrow Airport on the 21/3/25. The team at The Oberoi were special,Akshita and The whole team made us feel at home and like family.You have surpassed our expectations of our stay at The Oberoi .Thank you also to Serker,Nikhil and all the team who have added a special touch to make our stay most comfortable,enjoyable and special.We wish you all the very best for the future and may you continue to excel in your exceptional standards of care ,attention,,compassion and person centred care ,always thinking about the guests and their comfort xx 🙏❤️Thank you and see you all very soon x Sanjay and Nisha Nathwani x

Simply wonderful, choosing this Novotel was the best decision I made in India. India can be chaotic, but this hotel is a haven of peace and comfort. It truly lives up to its standards. It's so CLEAN! The breakfasts are delicious with plenty of choices. The staff are very polite, and the rooms are super comfortable. Everything you need is there. It's the best choice you could make. Thanks to the beautiful lady at the reception, I believe her name is Raya. A wonderful lady, she upgraded my room and I asked her to write a message – she wrote the best one anyone ever has. Thank you!

The hotel is literally right next to Janakpuri west metro station. Staff were very forthcoming. Rooms are clean and have a safe, mini fridge and iron. There is a small shopping complex next to the hotel.

*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment.

This hotel is very popular because of its great location in the Aerocity which is convenient for Delhi airport It’s very clean and staff are very nice