I am very serious and I will give you a review.
Advantages:
The hotel is in an excellent location, in the core scenic area, Humble Administrator's Garden, Lion Grove, Couple Garden, Pingjiang Road... all within a five-minute walk.
The hotel environment is excellent, it can be said that there is a scene at every step, and it has its own small garden landscape, which is very beautiful for taking pictures. The room is very large, and the bathroom is separated, which is great. The hygiene of the room is also impeccable, please give the cleaning lady a chicken leg! The Chinese restaurant in the hotel is also worth checking in, and it is on the must-eat list nearby...
Disadvantages: Maybe it is because the store is big and there is no shortage of customers. There is service, and all your questions will be answered, but there is no harm without comparison. Compared with the services of other hotels, it can be said to be lackluster, not uncomfortable, but the difference can be said when compared. There was no welcome or concierge colleague to help unload and load the car during check-in and check-out. When checking in, a colleague at the front desk helped to pull the luggage to the room. This basic work content turned out to be my only positive memory point for the customer service babies... Of course, it can't be generalized. When I wrote here, I thought of a customer service girl who enthusiastically confirmed with me whether the coffee coupon was given at check-in.
Original TextTranslation provided by Google