City · Art Hotel (Pingjiang Road, Guanqian Street, Suzhou) Reviews

Comfortable bed and soft bed. Spacious room. Very helpful staff offer to help carry the luggage to and from the main road as there was no lift and check in is at second floor. Overall good stay. There’s a lot of flies and mosquitoes but spray and electric mosquito repellent is provided. We slept long hours and didn’t have any mosquito bite on us.

The bathtub room is small and dark, and the water flow to the bathtub is dismal. Reception is always not around. Far from the attractions but can take bus there easily. But seriously, Humble Administrator Garden is overrated and so are the other ancient streets here. I probably got rubbed the wrong way when a driver wanted to drop us in a lane we were unfamiliar with, saying he cannot get to the hotel due to it being one way street. But I would say skip Suzhou all together.

Great hotel with an amazing room layout. The room has an amazing noise isolation so you can be loud with out people hearing it.

The staff was super friendly and helpful. The hotel is located in a food alley and is not very far from the mall

Good hotel, very convenient. Walk to Guan qian Jie very near, it take about 15 minutes. Room is very clean, nearby also have some food stall. Just upstairs of a wedding shop. Take time to find it.

I recently stayed at a charming hotel in Suzhou, and I must say it left a lasting impression. The room's subtle gray tones created a calming ambiance, perfect for unwinding after a day of exploring. But what truly stood out was the exceptional service provided by the staff. They were not only friendly but also incredibly attentive. The bed linens were luxuriously soft, ensuring a good night's sleep. The modern, automated toilet added a touch of convenience. Plus, the hotel's central location made it easy to access nearby attractions. I appreciated having a fruit shop and a convenience store right next door for any essentials I needed. For first-time visitors to Suzhou, I highly recommend this hotel. It offers comfort, convenience, and warm hospitality—a delightful combination for a memorable stay.

I recently had one of the best stays in China at a remarkable accommodation. The cleanliness was impeccable, and the staff's kindness was truly exceptional. They were always ready to assist with a smile, acting swiftly and being incredibly helpful. The spacious room was well-equipped, including reliable Japanese commodes. I loved every moment of my stay, and without a doubt, I'll be recommending this place to everyone. You won't regret choosing this outstanding establishment.

It’s a nice, modern hotel not far from the metro station. Staff at front desk is friendly and the room is clean, with nice lighting.The TV has cable channels. Toilet seat is warm, with automatic flush.

The hotel front was very friendly, enthusiastic and helpful, the location is a bit hard to find (GPS points to the wrong side of the road, and there are no big, easily recognizable signs). The lobby decoration was artistic. Room was spacious and nice, amenities were good. The toilet has automatic washlet, and was very clean

A very cute hotel. The family suite includes a garden which is very nice. The receptionist is also very welcoming. It is close to the shopping street but still quite a distance from the major tourist attraction.

Very good hotel, nice & clean. Staff is very supportive

The receptionist very friendly and fast response, room are big but cleanliness can be improved.

The hotel is not easy to find as our taxi driver could not locate the exact destination. We need to climb a flight of stairs to reach the hotel. The environment of the room is cosy and comfortable, with projector screen, bathtub and necessity kit. The hotel is managed by a friendly counter staff, whereby he will provide his assistance as best as he could by wechat him your needs.

Really nice place for a short trip to Suzhou.