Hotels near Cairds Reserve in Sydney

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

We stayed here 3 nights in our travel trip before moving to Melbourne. The hotel located in centre of the city. Price of room staying is valueable. Breakfast is not very good but IBIS' brf at 3 star hotel always like this. Nice staffs. We left early morning with great brf take away. One thing we are not really happy is that we had to wait for a 35-40 mins to check in, even we came after 15:00. But overall we had good time at the hotel.

Good rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

The room was spacious, a rarity in the city for that price, quiet in the middle of peak season and close to Chinatown, theatre and public transport. We combined flights to get a further discount, and discounts are available on several websites, so we paid under $200 a night. The decore was classy. Aircon, tv, free toiletries and coffee making facilities were available. The housekeeping service was daily, efficient and generous generous with biscuit and milk refills and towels. The staff were friendly, always saying hello. The cleaning and desk staff were the same people, so we got to know each other, which was added security on the door, when strangers tried to follow us inside without a keycard. We had to tap the keycard at the door, elevator and room door, which gave extra security. The view of the city and church was pleasant and we could hear the church bells at 10am on a Sunday. Incredibly short walk to light rail, bus and train. We caught a taxi by hailing on George St, We attended Capitol Theatre, a short distance away. Thai and Vietnamese food outlets were downstairs. Thai massage was available until 2am! The king-sized bed and pillows were very comfortable.

This is a nice hotel, very clean and new, smart rooms, very lovely staff. Bed was comfy. Partial view of the harbour from my room on the 18th floor - I could see sections of water between buildings. The lighting in the bathroom is terrible if you need to put on some make up, and I'm not really a fan of showers with no door, but that seems to be the trend and they are minor quibbles.

The location of the hotel is very convenient. I love the warming welcome of hotel staffs. Even thought the hotel is not new, but the cleanliness level was good. I have trouble sleeping and the bed was clean. There are constructions nearby, but there was no disturbance.

I had previously read the comments before booking at the capsule hotel as I usually do to avoid disappointment of available amenities, staff etc… when checking in I found the location in the heart of the CBD perfect with food vendors straight across from the hotel and a 2 minute walk from the light rail that takes you straight to the main shopping district and the rocks for all your art and entertainment. Staff were very kind and approachable even the guard at the bottom floor bar exit door was friendly to me when exiting at night. I found noise never to be an issue in the pods, although I did wear headphones at night time to listen to music but the room is practically always quiet. I was worried about how the air flow would be in the pods and about the mattress comfort from previous reviews thinking I may have got a one way ticket to a hot box scenario but I found it to be very comfortable with great airflow, I had the air flow on 1-2 levels at different times of the day and they still had an option for a third stronger airflow that I found unnecessary. I loved coming back to the pod for some RNR between my busy schedule over the three days I stayed here, the mattress for me was so comfortable and reminded me of the tatami mats in Japanese culture that they sleep on so as a westerner it actually opened my perspective to understanding Japanese culture better. I found that the shared bathrooms were always clean and never to crowded at both night and day. The last thing I can comment about is the storage was a great size I like that they had a hanger in your card accessed locker to dry your towel out through the day and still stay seperate from my belongings. Overall as a solo female traveller I would highly recommend the capsule hotel Sydney. I have stayed at hostels in Sydney close by to this hotel but that extra privacy allowed me to not feel like I wanted to stay out all day till bedtime. This was a last minute trip and if I ever had to book another last minute stay in the city I will book here.

Great location near Central Station and good service from the friendly and helpful staff. Room was relatively small, particularly the bathroom which was a little tight, but this is no problem for a short stay. A negative though was that there was just one curtain when there should have been two, and it barely covered the window which meant being woken too early from direct sunshine streaming into the room.

Firstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.