Best Sydney Hotels

"Ace Hotel Sydney offers a fantastic experience with its warm and welcoming atmosphere. The staff is exceptionally friendly, always going above and beyond to ensure a comfortable stay. Their helpfulness and genuine hospitality make you feel right at home. The stylish design and prime location add to the charm, but it’s the attentive service that truly sets this hotel apart. Highly recommended!"

"We booked hotel for convenience for our wedding. Pros: The location is awesome, only 7min walk from Gadigal Metro Station and about 5mins from Townhall station. Check is smooth, we were quickly allocated a room. If you are a member with IHG they will allow you to have a later check out. The size of the room was very good. Cons: The cleanliness of the room was very sad, quite disappointing that a 4 star hotel doesn’t have late night housekeeping. There were grey stains on the pillows. Dirty bits in the shower. Housekeeping service was very bad. They somehow made the bed with our personal items wedged between the sheets which took up a really long time to find. They didn’t bother to replace towels and remove all the rubbish from our room. All in all, not the greatest experience. Would not recommend. Poor service, overpriced."

"My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!"

"Fantastic and friendly staff! Great stay there (it was the first time). Just the bathrooms in the rooms are quite outdated (shower & floor)."

"We chose this hotel for its location. Just step outside and you can hop on a tram to head down to Circular Quay or up towards Broadway. Great view from room too. The hotel was very clean; the foyer, the elevators, the hallways and the room. The extra bed for our teenager was very uncomfortable and certainly not worth the quoted $110 per night. We had to ask for extra towels/cup/glassware as there were three of us in the room. The main bed was comfortable but one of the legs/wheels was broken. The main television in the room did not work at all for the first 24 hours of our stay due to a ”global network failure”. It was only after this was fixed that we were able to discover the amenities/facilities offered by the hotel. Complimentary water bottles were only replenished once in a three-night stay, and used glasses were not always replaced/washed by housekeeping. The staff were pleasant enough but I expected a better overall experience staying at Hilton Sydney."

"The first day was almost spoiled by a giant roach that decided our room belonged to him. However the staff, particularly at the concierge/bellhop area were consistently great and they were very helpful and friendly. The hotel's corridors were really showing their age with the peeling wallpaper, but the rooms themselves were fine. Oh and the roach? We rang reception and they immediately changed our rooms!"

"During our stay we experienced that their house keeping service was bad, for the whole week stay they didn't change the bed sheet at all, sometimes not supplying drinking water to us, and not vacuuming the floor throughly. The worst is that we sent a value of $4000 LV vest to dry clean, they returned it within one hour without properly cleaned, then we requested to redo the job,  end of the story is the vest is completely damaged and they only want to compensate less than $100 cleaning charge."

"The room is very spacious and has a bathtub. The structure was a bit unique, so it was interesting and fun. Because it is a city, there is often noise in the early morning. People who are sensitive to sleep should be careful because the warning sound keeps coming from outside for about 10 minutes in the early morning and then stops. I am satisfied with everything! :))"

"The lady at the front desk was very nice, ah, ah, awesome, and the plot staff was very cute when I stayed a few days later, and put the three dolls of our three girls on the bed. When I went back, it was super warm and tidy. , I just walked to the shopping place, and I was super close to darling harbour. I was very satisfied after five nights in Sydney. & # 128076; & # 127995; & # 128076; & # 127995;"

"We stayed in the SoHo Suitesz room type. The room was large and well-furnished, especially the kitchen, which was very good. It had a gas stove, pots and pans, a dishwasher, a coffee maker, and a small refrigerator. The bed was big and comfortable, and there were Different pillow choices, the room is cleaned every day, you can watch YouTube on the TV, the location is also very good, 10 minutes walk from the supermarket, 10 minutes walk from Chinatown, 15 minutes walk from Darling Harbor, 10 minutes walk from Central Station, reception The staff is friendly and quiet at night. Recommended!! 我們是入住SoHo Suitesz房型,房間很大,家具齊全,尤其是廚房非常棒,瓦斯爐,鍋碗都一應俱全,還有洗碗機和咖啡壺,冰箱也不小.床很大舒服,也有不同的枕頭選擇,每天都有清潔室內,電視可以選擇看youtube, 地點也很優,離超市走路10分鐘,中國城走路也10分鐘,達令港走路也15分鐘,中央車站走路10分鐘, 接待人員親切,晚上也安靜,推薦!!"