Elisabeth
January 29, 2024
The room to our door opened directly into the parking lot. It was noisy and unsafe. There was a water stain that covered 3/4 of the ceiling, the room had a terrible odor. Cigarette burns stains in multiple places on comforter. Pillows were old and lumpy- unusable. Looks nothing like pictures. The shuttle to the ****** was out of service. There was no refund option. ******* nor hotel could/would help. Very disappointing.