Johnathan
November 13, 2023
During our stay at Hotel Relax II for a duration of 6 days and 5 nights, we encountered an unpleasant situation upon entering our room. The toilet was infested with bugs and emitted a foul odor from the sewer. Consequently, we promptly proceeded to the reception desk to report the matter. Unfortunately, the reception staff failed to take any action to address the problem, leaving us with no choice but to handle the issue ourselves.