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Tulum Hotels Recommended for You

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5 star

Conrad Tulum Riviera Maya
4.4/565 Reviews

Conrad Tulum Riviera Maya

Tulum|0.45km from Actun Chen Cenote and Park ENTRANCE
A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It
Bahia Principe Luxury Sian Ka´an - Adults Only - All Inclusive
4.2/5100 Reviews

Bahia Principe Luxury Sian Ka´an - Adults Only - All Inclusive

Tulum|1.44km from Actun Chen Cenote and Park ENTRANCE
With a stay at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive in Akumal, you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 13.6 mi (21.9 km) from Tulum Mayan Ruins and 4.4 mi (7 km) from Half Moon Bay.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Yal-ku, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 3 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 420 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Bahia Principe Grand Tulum - All Inclusive
4.1/5100 Reviews

Bahia Principe Grand Tulum - All Inclusive

Tulum|1.44km from Actun Chen Cenote and Park ENTRANCE
We are leaving in the morning and wanted to report on our 10 night trip to GBP Tulum. First off, the staff is amazing. Rosalia and Jorge at The Truck particularly made our trip with their attention and personality. We hope to see them again one day. Jesus and Fredy specifically stood out at the buffet. This resort is perfect for kids of all ages. The water park area is superb and very well monitored. The kids club, though we did not partake in, looked very fun. The room, though updated recently, is showing a bit of wear but was always well cleaned by the staff. Mini bar restocked daily. A tip and a note for what you prefer goes a long way. We stayed in a two room suite which was amazing for a family of four. The food was very good and we specifically liked the Thali Indian restaurant. The Tequila Mexican would be our second choice. Dinner buffet was always full of quality choices. We enjoyed the nightly music by the pool. We did not get to experience the shows though as our kids sleep before they start. There was next to no sea**** on the beach during our time. It was beautiful but rocky in sections. Bring water shoes. My only complaints would be as follows: 1) The area by the kids water park at Tulum has a very slippery section by the transition from the larger kids area pool and the Vama fun area. You will see it marked with caution tape but they expanded the tape while we were there. I would recommend some etching of the concrete as it’s noticeably much more slick than the other pieces of concrete. 2) Play more local music during the day! We would have loved some Mexican, Latin, Spanish or Reggaeton music through the speakers but very rarely heard any. The playlist was a bit of a disappointment with bad pop music. We resorted to playing our own music. Please showcase local music! Hoping our next visit is not too far off. Thanks again to all staff.

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Breakfast

Bahia Principe Luxury Akumal - All Inclusive
4.1/5102 Reviews

Bahia Principe Luxury Akumal - All Inclusive

Tulum|0.96km from Actun Chen Cenote and Park ENTRANCE
I stayed at this hotel for 12 days at the beginning of September, on vacation with my family. The first sensation was the slow service and little assistance on arrival, we felt lost, which is not very normal in this type of hotel. The staff are friendly, but in general there is a lack of knowledge about the services and facilities of the hotel, they often did not know how to answer questions about the location of certain places or services provided by the hotel. Rooms are spacious but dated, all decor dated, furniture worn and scruffy. The assistance doesn't work any better, I asked 6 times to be repaired the light on the balcony and until I left it didn't work. Restoration gives a clear feeling of disorganization, the identification plates, most of the time do not correspond to the food, other times non-existent, endless queue for eggs to the point that I gave up, lack of vegetarian options and the existing ones of poor quality… in my opinion so mediocre that we almost always went to Tulum to eat (this one was much better in terms of organization). The best thing about this hotel is the beach, which is a calm bay, perfect for children and relaxing, despite the fact that this year there was a huge plague of sargassum. Very beautiful coral with some fish just after the signal buoys, but they don't let you go there…(once again they don't explain why but after I discovered that the main reason is due to the fact that it is a protected area) In short, I rested and had a good vacation but this hotel is not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered. not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered.
The Sens Tulum Riviera by Oasis - All Inclusive
3.7/58 Reviews

The Sens Tulum Riviera by Oasis - All Inclusive

Tulum|2.28km from Actun Chen Cenote and Park ENTRANCE
When you stay at The Sens Tulum Riviera By Oasis - All Inclusive in Akumal, you'll be next to a golf course, within a 15-minute drive of Xel-Há Park and Akumal Beach. This upscale resort is 3.6 mi (5.7 km) from Half Moon Bay and 10.6 mi (17 km) from Soliman Bay.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, gift shops/newsstands, and lifeguards on site.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 2 poolside bars.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 132 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Explore Guest Reviews of Hotels in Tulum

Searching for hotels near Actun Chen Cenote and Park ENTRANCE? Compare room rates and reviews to find your ideal stay.
Bahia Principe Grand Tulum - All Inclusive
4.1/5100 Reviews
We are leaving in the morning and wanted to report on our 10 night trip to GBP Tulum. First off, the staff is amazing. Rosalia and Jorge at The Truck particularly made our trip with their attention and personality. We hope to see them again one day. Jesus and Fredy specifically stood out at the buffet. This resort is perfect for kids of all ages. The water park area is superb and very well monitored. The kids club, though we did not partake in, looked very fun. The room, though updated recently, is showing a bit of wear but was always well cleaned by the staff. Mini bar restocked daily. A tip and a note for what you prefer goes a long way. We stayed in a two room suite which was amazing for a family of four. The food was very good and we specifically liked the Thali Indian restaurant. The Tequila Mexican would be our second choice. Dinner buffet was always full of quality choices. We enjoyed the nightly music by the pool. We did not get to experience the shows though as our kids sleep before they start. There was next to no sea**** on the beach during our time. It was beautiful but rocky in sections. Bring water shoes. My only complaints would be as follows: 1) The area by the kids water park at Tulum has a very slippery section by the transition from the larger kids area pool and the Vama fun area. You will see it marked with caution tape but they expanded the tape while we were there. I would recommend some etching of the concrete as it’s noticeably much more slick than the other pieces of concrete. 2) Play more local music during the day! We would have loved some Mexican, Latin, Spanish or Reggaeton music through the speakers but very rarely heard any. The playlist was a bit of a disappointment with bad pop music. We resorted to playing our own music. Please showcase local music! Hoping our next visit is not too far off. Thanks again to all staff.
Hilton Tulum Riviera Maya All-Inclusive Resort
4/5101 Reviews
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Bahia Principe Grand Coba - All Inclusive
3.8/5103 Reviews
As a family of 4, with two young children we had a great time. Food: Buffet food was great and a lot of diversity. The à la carte restaurants you should definitely try the Mediterranean, the Gourmet and Mikado. Room: Very clean and the room service was always done and never missed anything. Pool: pool is clean, with a lots of entertainment and activities. There are things to do all day, volleyball, games, aqua fit classes, cooking classes, bingo, ping pong, etc. The entertainment team is great and make sure you have fun. Kids club: Amazing! Thank you to the whole team for watching after my kids. They loved it so much that they were eager to go next day. They rehe****d during the day and participated in all kind of shows at night. The kids club team had all kinds of activities going all day and they use Whats Up to text you if your child need anything, including pictures of what they were doing. Great WIFI throughout the whole resort. Don’t miss the magic show at the Coba theatre if you have kids.
Bahia Principe Luxury Akumal - All Inclusive
4.1/5102 Reviews
I stayed at this hotel for 12 days at the beginning of September, on vacation with my family. The first sensation was the slow service and little assistance on arrival, we felt lost, which is not very normal in this type of hotel. The staff are friendly, but in general there is a lack of knowledge about the services and facilities of the hotel, they often did not know how to answer questions about the location of certain places or services provided by the hotel. Rooms are spacious but dated, all decor dated, furniture worn and scruffy. The assistance doesn't work any better, I asked 6 times to be repaired the light on the balcony and until I left it didn't work. Restoration gives a clear feeling of disorganization, the identification plates, most of the time do not correspond to the food, other times non-existent, endless queue for eggs to the point that I gave up, lack of vegetarian options and the existing ones of poor quality… in my opinion so mediocre that we almost always went to Tulum to eat (this one was much better in terms of organization). The best thing about this hotel is the beach, which is a calm bay, perfect for children and relaxing, despite the fact that this year there was a huge plague of sargassum. Very beautiful coral with some fish just after the signal buoys, but they don't let you go there…(once again they don't explain why but after I discovered that the main reason is due to the fact that it is a protected area) In short, I rested and had a good vacation but this hotel is not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered. not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered.
Conrad Tulum Riviera Maya
4.4/565 Reviews
A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It
Jungle Lodge Boutique Hotel - Adults Only
4.5/565 Reviews
Omg, when we walked into property we already knew we were in for a treat. The lobby it self is gorgeous, elegant, beautiful and tasteful. We were immediately greeted by fresh complementary drinks as we sat down to check in, the whole process could have not been more perfect. We even received a personalized letter printed on nice stock paper. David the general manger is a kind, hardworking, capable, wonderful, attentive and gracious host. He even drove up to get us when we saw us getting confused by google maps on the drive there. He is always in communication with you on whatsapp from before you arrive to after you leave, anything out need he is moments away, he made us felt very very cared for. The property is on the next level. The owners possess elevated taste, they are Italians I hear, the wife is a fashion designers, a small boutique is featured in the lobby and all the clothing is just so nice, fabrics are sourced around the world but hand sewn in the community, providing jobs for the women. Each guest gets a villa!!! and it is even more impressive than the photos, High high ceilings with windows, also large glass sliding doors, extremely thought out layout, perfect concept for the rooms. Main terrace walks out to a dipping pool, and the bedroom terrance features a hammock. Wall art, furniture are so beyond gorgeous. The bathroom is divine as it is indoor outdoor concept, there are beautiful palms besides you as you do your business. The towels were so plush and soft like clouds, I just wanted to put my face in it and fall sleep. In the evening we sat on the deck and just watched birds flying around, you really feel like you are in the jungle, except in a luxe villa, it also feels like you are up in a tree house except its ground floor. I must rave about the food, and chef Andre, he is authentic Italian chef and so so so nice humble and sweet, his pasta is literally the best I've ever had (and my bf) and we've been to Italy. He came out to check on us and the food, we just love him so much. I can see every villa is amazing and every corner of the property is a feast for the eyes. The main pool is again perfection, the way the it's designed is seamless. Every detail is immaculate. Our biggest mistake was we only booked one day because we had to catch a flight the next day out of Cancun airport. I know for next time I can stay for way longer because location is great for the whole area. If your visiting Tulum, you can stay here for the total of your trip no problem, Tulum is only 15mins away. Thank you so much David for taking care of us.

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