Hotelito Azul
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hotelito Azul
No.1 of Hotels with Villas in Tulum
Carretera Tulum-Boca Paila, KM 5.8, zona costera, Tulum, Quintana Roo, 77760, Mexico
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Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 3.1 mi (4.9 km) from Playa Paraiso and 5.4 mi (8.6 km) from Tulum Mayan Ruins.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.2
All 102 Reviews
Amenities
Outdoor swimming poolPrivate beach areaDivingSnorkelingSurfingSpaGymPublic ParkingFreeAirport pick-up serviceAirport shuttle service
All Amenities
Surroundings
Airport: Tulum International Airport
(27.9 miles)
Landmarks: Maxa Camp Tulum
(950 ft)
Landmarks: Alumbra Tulum
(1250 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Jacuzzi Villa
1 King bed and 1 Sofa bed
Has window
Non-smoking
Children's toiletries
Curtains
Children's towels
Children's washcloths
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23
Suite With Garden View
1 King bed
35m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
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21
Oceanfront Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Wardrobe
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30
Oceanview Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
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25
Oceanview Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Wardrobe
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32
Oceanfront Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
30
Garden View Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
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Guest Reviews(102)
4.1/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.1
- Location4.1
- Service4
Tatyana
April 5, 2024
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
Nancy
June 11, 2024
This a very cute hotel especially if you stay in one of the beachfront bungalows. I don't think that I would have enjoyed my stay had I selected one the alternate room options. The staff was super kind and helpful. The food at Aguava was delicious. We didn't discover that the food at Olivia was topnotch until our last day. We judged this restaurant by the coffee delivered to our room each morning. Big mistake, the coffee at Olivia is so good. We left each morning to go find coffee because we thought the restaurant had the same coffee. Transportation around the island was a bit inconvenient for us. I think in a few years when sidewalks are installed it will be a lot better for pedestrians.
Rebecca
June 23, 2024
Gym cannot be open until
8 am and that is very late
When we have tours and family waiting for us
Jonathan
May 31, 2024
Ocean view villa had a spectacular view of the ocean. Even with the beach just steps away, we rarely felt the need to leave our comfy balcony because of the view. It's better than the pictures show.
Staff was good and responsive, but wifi/internet was poor and didn't really work except in one small corner of the room. But because of the location, it was nice to "unplug" for the weekend.
The food was expensive, but above average quality (even compared to other 5 star spots in Tulum), and every meal we had for breakfast/lunch/dinner was good.
Griselda from housekeeping was amazing and friendly and brought us new towel animals every day!
Leonel
May 24, 2024
Beautiful and relaxing hotel. Great service at the beach, rooftop bar and front desk. Very accommodating.
Mahmoud
April 24, 2024
Awesome hotel, will definitely come back, my only concern is the food prices, its extremely high, also Breakfast not even included for that high price of room/day.
Lucas
April 16, 2024
All the hotel staff were friendly, helpful and attentive. We had great drinks at the rooftop with Juan as the bar tender and Bernardo always suggesting options. We complained about some noise from the hotel next to us and they change our room . Everything was really good
betty
April 22, 2024
Wonderful staff, roos food, a/c, front desk, would absolutely stay again.
Most beautiful beach!
Philippe
April 5, 2024
Nice hotel but disappointing experience : staff is very nice (cleaning woman was so friendly), bedrooms are spacious, eco friendly environment. However our room was literally sharing a wall with the restaurant where the music was so loud that we could not have a nap, relax or sleep well the entire 6 days. Same thing on the beach, loud music from 11am-evening. We decided to pick a small hotel to avoid the craziness of the resorts but actually it was the same. We had to ask daily to lower it down. We heard other people complaining about the loud music too. Also the restaurants of the hotel are very expensive (more than in NY).
Beach is very nice with chairs and towels, 2 great rooftops, and a very well equipped and modern gym.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]09:00–23:00
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property in advance
On the day of check-in, provide proof of identification, their check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte, Set menu
| Age | Fee |
|---|---|
Children 17 years old and under | $30.00 (approx. PLN 114.19) per person |
Adult | Set menu:$30.00 (approx. PLN 114.19) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 31
Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 3.1 mi (4.9 km) from Playa Paraiso and 5.4 mi (8.6 km) from Tulum Mayan Ruins.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Surfing
Spa
Gym
Public ParkingFree
Airport pick-up serviceAdditional charge
Airport shuttle serviceAdditional charge
Car rentals
Bar
Restaurant
Airport drop-off service
Childcare serviceAdditional charge
Tour and ticket booking service
Wi-Fi in public areasFree
Luggage storage
Bicycle rental
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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