Check in was quick and easy. Front desk lady was super nice. Condition of hotel is average. It's very dated and seems to be going down hill since last time I stayed here years ago. It was clean enough but definitely had some issues. We got a Jacuzzi tub room, but there was no stopper for the drain and it was after hours by the time we figured that out- so it was useless to us. Bed was pretty saggy and uncomfortable. Room had a very smoky musty smell and toilet clogged the first time it was flushed (without even having TP in it yet.) My guess is that this place is barely hanging on now that the outlet mall that used to be next door is gone. This used to be a great place when it was the hotel to stay in next to a thriving shopping meca. Sadly, not so much now. Served its purpose, but nothing more.