Guest User
February 13, 2024
Very bad, not to mention the poor service. The front desk and driver of the hotel are very irresponsible. The flight is at 7 am on the first day of the new year. I checked in the day before and confirmed at the front desk that I can drop you off at the airport. They said there is a car that can be dropped off at 5-5.30, but they didn’t say anything. Don't wait if it's late. When I went downstairs at 5:05, the front desk told me that the driver wouldn't send me there because we didn't arrive downstairs at 5 o'clock on time. If you told me that the driver wouldn't send you off if you were one minute late, it's mine to be late. Wrong. As a hotel, you are a service provider. But you told me that you took a taxi yourself. At 5 o'clock in the morning, you told me to take a taxi yourself. If it were normal times, I wouldn't tell you. There might be taxis available. It would not be possible at 5 o'clock in the morning on New Year's Day. I can't get a car, okay? It's none of their business if they just say that the plane can't be caught. They won't send us off because we're late. I'm really speechless. As a result, the front desk lady said aggrievedly to her. It’s no use. It’s none of her business. It’s the driver who didn’t deliver. We called the driver at our request and the driver just didn’t come out. The main message is that it’s none of my business. Do whatever you want. It’s really the first time I’ve encountered something like this. Hotel, it is recommended not to check in, not to check in, not to check in. Not slandering, personal experience.
Original TextTranslation provided by Google