Best Hotels in West Balikpapan

The hotel service is very good and relatively clean. But the biggest problem is that it is too far from the urban area of ​​Balikpapan, and there are no office areas around it. There is only an industrial park of Indonesian Petroleum Company not far away. If you don't go to that place there is no need to stay here. Swiss Garden and Gran Sanu in downtown Balikpapan are both very good, four-star and five-star respectively. Business twin or single-bed rooms are generally around 400 yuan, which is more convenient.

Stayed for 1 night in Swiss-Belinn Balikpapan, overall was very good experience. The staff was helpful and friendly, breakfast was good and had lot of options, the room was clean and tidy. Very recommended !!

Front office staff very fast for check in process, room was clean, but for wastafel is not working properly, water still stack on wastafel bowl. ”HOT WATER” Not working really Bad Experience during stay with this property Facility OK ( Gym center & Swimming pool) For F&B Skybar food ( Nasi Goreng & Spaghetti Carbonara nicely) For Breakfast all Food was Nice & Taste Specially for ”Pecel” Very tasty All Staff very friendly and always help us during stay with this Property

Neo+ was fine for a 2 night stay. It’s only 3 years old, so I was surprised at how well worn the room was, but it was pretty clean. The aircon leaked all over the floor on my first night but was ok the second. WiFi didn’t work well at all. Bathroom was quite sp**** - could have done with a couple of small towels and a hair dryer. Breakfast was mostly Asian with an egg station and toaster. The big negative for me was the location - not the best of locations for a visitor, and quite a long way from anything. Down by the water is far nicer.

Overall cost-effective, good service. is that the room is relatively small, and there are few restaurants around.

This is probably the best hotel in Balikpapan. The room is clean and comfortable. All the staffs are polite and professional from the front desk to the F&B department. The room service menu could be improve further but I love my Ayam Penyet and Soto Soup. Excellent food. Bfast buffet spread was also very good. Thanks to Karen and Inka for always making sure that all our needs are met. We will be back again soon.

Check-in waiting 1 hour over, but there's nothing another option, just waiting. Room facility are was a really good. Room service also nice.

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got there and was impressed at how nice it was. looked like something out of a movie set ! greeted very nicely and took my luggage in. front desk staff very polite, smiling, happy people ! just felt like i was home. They brought my bags up to the room and i knew i was at the place to be in Balikpapan. room was, bright, CLEAN AND NICE !! The room has good wifi and for me after coming from a place with no ac, and no hot water it was like being in heaven 😁😁👍. i was leaving the room when my ipad pinged with a message so i stopped outside the door to check it when 2 polite young ladies from staff were walking by a d asked if everything was ok. i told them just checking messages and they said if i needed anything to please let them know. that was a first ! added to my great first impressions. i decided to go have a beer in the lounge. again like a movie set from years ago in the time when hotels like this were for the rich, famous or important people. another reviewer mentioned the hotel is old, which it is but the difference between this hotel and another hotel here is THIS PLACE IS CARED FOR AND IT SHOWS ! Ordered a beer and since i was only person there i chatted with the Bartender Miss Feby. very polite sweet young lady and another young man also. was showing them some photos of my travels and home and next thing i knew it was like i was holding court. many of staff and gathered around and i was surrounded by new friends. some other guest had come and sat in the lounge and the waiter stopped talking and went right over to them and when Miss Feby got the order she aslo stopped talking and made the order. Just as it should be. then another young lady walked out and started talking and introduced here self as from food and beverage sales. Miss Marzsa Noer Larasati. as much as i hated to leave she brought me up and showed me the skybar. i had no idea it existed. we talked anout many things and you could see in the way she carried herself and spoke she was a professional in her job. she promotes events for the hotel and she gave me her business card and explained her job. she makes sure everything in restaurant and bars is perfect for the guest. they have many different events and she shared her whatsapp with me and the phots show this is not just a nice hotel but a fun place to be for all ages in Balikpapan. sadly i had a dinner engagement out with friends a d had to excuse myself. very hard to leave this young lady. her attitude about her job and life was amazing. she will have not just a great career but great life also. the next morning I had a 6:45 AM flight and my ride was supposed to pick me up at 4:30 but never showed and the guy who ran my tour was constantly checking with me to see if his driver arrived and i was pacing back and forth and the staff asked if i needed help and when i explained my predicament they got their phones out and got me a grab car to airport a d w

Best Hotel anywhere. the rooms are nice, clean ,very comfortable and all that for sure..however what makes is GREAT IS THE STAFF..from Parking guys, to housekeeping to Mami Vika the place is great.. EVEN BETTER IS THE RESTAURANT.. HI BOS..APA KABAR.. ☺️ i have been there many times..they are my Family.. Kika, Laily, Mega, Said, Asrul, ....,EVERYONE EVERYONE EVERYONE TREATS ME LIKE A KING.. Breakfast is a buffet but they will not let me go there.. they sit me down and get me my eggs, teh, fresh fruit and when i stop in during they day they get me es teh no gula.. i make sure to go to a fancy shop that sells very good chocolate Bars and buy 6 assorted big ones for them and A bottle of Wine for Kika and Laily to share. the food is 10000% PERFECT, THE CHEF MAKES GREAT MEALS.. THIS IS MY FAMILY IN BALIKPAPAN. I WOULD GIVE THE ENTIRE HOTEL AND EVERY SINGLE PERSON THERE 10 STARS.. THE TULIPE BAR IS ALSO GREAT FUN..GUYS BINTANG TIDAK BAGUS,CORONA BAGUS🤣🤣 the pool is perfect, clean and big. they also do Weddings and events for different Holidays and if you want a mind boggling beautiful wedding meal..Kika and rest will make your wedding beyond perfect..EVERY SINGLE MEMBER OF KITCHEN AND RESTAURANT STAFF WORK AS A TEAM MAKING DREAMS COME TRUE LOVE PAPA