Hotels near Sunglass Hut, West Palm Beach

Hotel location is very close to the airport, there is a pick-up service, the room is very clean with a small refrigerator, gym pool, breakfast is good, suitable for family travel, business travel.

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.

The hotel is nice and convenient, and staying here on business is a good choice. The hotel room is also relatively large, clean and tidy, the service is also very good, still very satisfied, it is worth recommending.

The morning is very rich. There are also a lot of parking spaces. The front desk service is very friendly. Two female old blacks. One male and old black are very good. The breakfast service sister is also very enthusiastic. The overall is very good. The surrounding fast food mall has a good choice.

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

I'm a Bonvoy Gold member, so I say in many Marriott hotels. The Courtyards are definitely not my favorite, but this one had the right location. On the good side, check-in was easy, the hall carpets are clean and good looking, my room was clean and quiet, and I had a good night's sleep. On the bad side, there is no microwave in the room. There is one located by the front desk in the little out cove where you can purchase meals, but you would have to do all your food heating there. What about if you brought in food from the outside? What a hassle that would be. Why can't there be a microwave in each room? My room had absolutely no decorative items such as pictures, wall hangings, or anything else on the walls. The walls were clean and nicely painted, but you got the feeling you were in some hostel. Of course, there isn't any safe in the room. That seems to be a common Courtyard ”attribute”. The shower was another problem. The shower has two wire racks right in the corner next to the shower head. My wife was washing her hair and cut her arm on the top wire soap rack. I'll show a picture of the rack. The shower has body wash, conditioner and shampoo containers, but who can read which is which when your glasses are removed, and your face is wet? Why can't there be a big ”B”, ”C”, and ”S” in large, white lettering? Would I stay here again? Yes, but only because of the convenient location.

The service here is absolutely horrendous. Christy is a rude and obnoxious employee, with zero professionalism, no business ethics and no hospitality training whatsoever. I had the unfortunate experience of interacting with her here. I was in town for my daughter's (who is a minor) debate competition. I had booked a suite with two queen beds and a couch. The employee Saige told me that since the suite was occupied, they can offer us two rooms with queen beds. This was okay, I asked for the rooms to be next to each other since I was with my wife and my daughter so that we all could be together and my daughter wouldn't have to be completely alone. Saige agreed and assigned us two rooms next to each other and I gave my card information for her to complete that transaction. While all of this is happening, Christy gave to rooms to someone else and charged my card, Saige reprimanded her to which Christy replied snarkily that she was just doing her job. Now I was charged for rooms I did not get and so I asked that those rooms be given to me since I was charged, Christy at this point started mouthing off. They gave me rooms completely far off, charged me for them and Christy told me to either take the rooms or leave. At this point I called the manager (Marcus), who despite being on the premise did not bother to show his face. We waited 2 hours for him to show up. I I sincerely hope that this review is given precedence and guests take this as a warning to avoid both Marcus and Christy. They need to be trained again.

Property is very nice and close to restaurants...within a little walk and the area is very safe and quiet. Nice pool area although pool bar wasn't open so couldn't enjoy drinks by the pool. Views from balcony were amazing when we were in the 2 bedroom Room 601 we could see the ocean and the canal so the best of both worlds. View from 1 bedroom 916 was overlooking the pool and it too was equally pretty. Each unit has a full kitchen and washer and dryer in the unit. The only downfall to Room 916 is it is apparently privately owned and when we arrived the washer was broken. I contacted the front desk and they let me know to contact the owner. I did and they apparently knew about it but didn't let me know even though they texted me to give me the wifi password. This was only a let down as we are scuba divers and needed to wash towels for our blue heron bridge dive the following day. Parking is only valet and $35 a night, nice bakery/coffee shop on site with a boutique and upscale restaurant in resort. Staff are extremely helpful and make sure to accommodate anytime they can. Highly recommend this is resort just wish this was a way to know if the room you are booking is privately owned or resort owned in case you have an issue. Spa on site lols amazing and they even have a blow out salon!! Optional daily resort fee to include beach chairs and other amenities if you choose.

We stayed here last April and again this March. Nicest place to stay in the area! Rooms are bright and always clean! The service is great each time. The staff go out of their way to check on you - all of them. We stopped in earlier than check in usually is to see about the possibility of an early check in. The gentleman at counter was the nicest I've encountered anywhere! After overhearing my questions about checking in early and why (we were leaving a horrible stay from a different hotel the night before), the manager came over, upgraded our room, and called housekeeping to prioritize getting a room ready for us. they even added on complimentary breakfast - which my kids thoroughly enjoyed! They took our number and called us once the room was ready - way ahead of check in time. The gentleman at the counter remembered our names each day and on check in, he even walked us to the elevators! The lobby is a little lively in the evenings. The beds, sheets, and pillows are all clean and comfy! The linens feel way better than hotel linens. We won't risk trying anywhere else in the area again, we'll be staying back here on our next trip!!

The hotel was very clean and quiet. Room was big and bed was comfortable enough. The breakfast area was extremely busy in the morning and the help was having a hard time keeping up. We arrived at the hotel early and asked if it was possible to check in. The desk clerk said it could be about 20 minutes. I said that would be great. I went out to the car to tell my husband. About that time, the parking lot filled with police cars and an ambulance. We went in later and asked about our room. A different clerk told us to come in and have a seat. He would let us know when it was ready. We waited and he told several others their rooms were ready, but not us. An hour and a half later, we walked back up to the desk and inquired about our room. It was ready and we weren’t told. No harm no foul, but we were tired since we had been on the road all day.