Guest User
January 31, 2023
The hotel room is what you'd expect from Ibis. Simple, not very big but clean. However, as we stayed during warm days in April, the air conditioning wasn't working. It could only be set to heat while the temperature was already unbearable inside. Staff confirmed that it's an entire building thing and at that time, cooling down wasn't an option. So despite the hotel advertising air conditioning on its website, the temperature was way too high to sleep properly. Solution offered by the night staff? Open the window. Oh yes, i like that, because the street noise is going to help me sleep! Definitely what I had in mind when booking a hotel with AC! Ended up sleeping with ear plugs... And still too warm because, without air circulation, an open window doesn't help much. Another issue: the parking. There is one but the system is a nightmare. In fact, the worst parking system I've ever seen. Good luck getting the gate to open! Mainz was nice and I'll visit the city again but I'll make sure to avoid this place and so should you