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The Wilderness Hotel
3.6/568 Reviews

The Wilderness Hotel

Wilderness|0.54km from Wilderness Beach
Our family stay in this hotel would have been spectacular if it wasn't for the rotten attitude of the hotel manager named Galen. We appreciated everything about this establishment until we had to encounter her. After she sent her staff to go knocking around guets rooms after 22:30 to find out if any of us had ordered a certain meal that some guest did not pay for, so that they could cash up and go home. We were fast asleep when they knocked as we planned to sleep early for our early morning flight with a 6:00am departure. They knocked to wake us up to ask us something we had no clue about just to apologize after and leave, and none of us would sleep after until 01:00am. When confronted her to ask her why she sent people to wake us and to express our frustration she did not show any remorse or accountability for her decision and simply told us there is nothing she could have done, she needed to know. When asked for camomile tea she laughed in our faces and said they don't have any and there's nothing they can do to help us after having woken us up, and walked away leaving us standing there. We paid money to ensure peaceful and comfortable night sleep only to be woken up for something that had nothing to do with us and got a stinking attitude in return. Totally unacceptable! Moreover she had prior promised to make us breakfast packs and have them sent to our room for the next morning for our early departure and we never saw those. Very poor and disappointing management.

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The Wilderness Hotel
3.6/568 Reviews
Our family stay in this hotel would have been spectacular if it wasn't for the rotten attitude of the hotel manager named Galen. We appreciated everything about this establishment until we had to encounter her. After she sent her staff to go knocking around guets rooms after 22:30 to find out if any of us had ordered a certain meal that some guest did not pay for, so that they could cash up and go home. We were fast asleep when they knocked as we planned to sleep early for our early morning flight with a 6:00am departure. They knocked to wake us up to ask us something we had no clue about just to apologize after and leave, and none of us would sleep after until 01:00am. When confronted her to ask her why she sent people to wake us and to express our frustration she did not show any remorse or accountability for her decision and simply told us there is nothing she could have done, she needed to know. When asked for camomile tea she laughed in our faces and said they don't have any and there's nothing they can do to help us after having woken us up, and walked away leaving us standing there. We paid money to ensure peaceful and comfortable night sleep only to be woken up for something that had nothing to do with us and got a stinking attitude in return. Totally unacceptable! Moreover she had prior promised to make us breakfast packs and have them sent to our room for the next morning for our early departure and we never saw those. Very poor and disappointing management.
Cinnamon Boutique Guest House
4.7/541 Reviews
Great guest house run by a fantastic and very helpful staff . Rooms and facilities were great . Breakfasts were lovely . Thanks to Anne and Ted that really looked our for us . Very well located within walking distance to all shops and restaurants. 5 minutes to the beach they also have a great pool and the outside area has lots of birdlife . Will be back soon .
The Pink Lodge on the Beach
4.2/544 Reviews
Double room with ocean view - White Sands on the ground floor with natural light. A fantastic warm welcome by Tim and Elsie awaited us. We had a lovely double room called White Sands with natural light and a vast ocean view on the ground floor with two loungers outside on the verandah. It is a short walk across well-kept lawns and a few steps down to the white sands. Walking on the beach in either direction is super and food for the soul. Superb fresh breakfasts are served upstairs with a great 180-degree view of the sea and beach with friendly, excellent service and helpfulness throughout our stay. Excellent value for location. Wished we had stayed longer than 3 days. We would certainly return to The Pink Lodge. It is also pet-friendly.

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