100 Reviews
Hotel Topeka at City Center
Topeka|1.55km from Mulvane Art Museum
We stayed on February 3 with our dance team and I accidentally left my charging station for my iphone and iwatch in the room when I left Saturday. I called Saturday evening when I realized I had left it. Spoke to the man working the front desk, he assured me he would make sure to get in touch with housekeeping first thing in the morning, because we still had team members there that could bring it back when they left Sunday morning. Sunday afternoon I still hadn't heard anything, so I called again. This time I had to leave a message with housekeeping. I left a couple different messages and none of them were ever returned. I called again today (1 week later) told the girl at the front desk that I had called a few times about this and had never gotten an answer or a call back. She said ”well it was never turned in.” When I asked why my messages were never returned, she didn't respond at all. I have no doubt someone kept it for themselves, whatever I'm the one who left it, my fault. But the fact that not a single message was ever returned is extremely frustrating. Had it not been for this incident, I would have given them a 4 star rating. The room was nice, the check in staff on the night of February 3 was fantastic. But this has left a very bad taste in my mouth and I won't stay here again. 
Excellent
100 Reviews