The Westin Yantai

The Westin Yantai Reviews

The Westin Yantai

238 Haibin Road, Yantai, ChinaView Hotel Details
The Westin Yantai
The Westin YantaiThe Westin YantaiThe Westin Yantai
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The Westin Yantai Guest Reviews

4.8/5
Amazing
331 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(331)
Positive reviews(321)
Reviews with photos/video(126)
Delicious breakfast(42)
Well designed(22)
Friendly front desk staff(22)
Great swimming pool(20)
Perfect for kids(13)
Delicious buffet(9)
Close to airport(7)
Nice sea view(6)
Negative reviews(10)
Alston Xu
Deluxe King City View
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 28, 2024
A very nice stay! Strongly recommended. The staff at front desk as well as the breakfast buffet are all super friendly and welcoming. Special thanks to Lingling who let us check out late and gave us a Westin branded stuffed toy as souvenir. We will definitely visit the hotel again.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at westin yantai. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Deluxe King City View
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Very comfortable stay at the Westin Yantai. Clean rooms and friendly staff
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Westin yantai. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Premium King Ocean View
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 6, 2024
The environment around the hotel is quiet and pleasant, away from the hustle and bustle of the crowd. Moreover, this hotel is very new, and the lobby design is super bright. As soon as you enter, there is a faint fragrance, and you feel relaxed. The room is much larger than other hotels of the same level, and the floor height is very high, and the space feels bigger. The layout is also simple and generous, and it still has its own characteristics. Especially the dark green marble countertop, under the light and shadow, it looks as mysterious and deep as in the sea. The window frame also has a slightly irregular design, which reminds me of the bubbles in the sea. In short, if you look closely at the small details of the room, many places echo the elements of the sea. It can be said that the designer team is very attentive. The service is really as other reviews say, it's really good! Whether it's the front desk reception or the room service, or even the friends at the concierge, they are always smiling and can sense our needs in advance. For example, we checked in a little early and the room was not ready, but the little brother took the initiative to upgrade our room so that we could check in immediately. When we left, a staff member saw that we paused for a while, and immediately came forward to ask, and took the initiative to help us push the box, and took us to the elevator. In terms of sea view, the hotel in Golden Beach is better, but in other aspects, Westin is perfect. (But to be honest, Marriott's superior sea view room only has half a window to see the sea view. This half-wall and half-window prison experience is better off without sea view.)
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Castel International Winery; Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants, and the executive lounge on the 26th floor can overlook the blue sea. The unique outdoor sky corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.
Guest User
Premium Twin Ocean View
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 3, 2024
The front desk gave two people breakfast and a little bear doll for my son. The room was clean and comfortable. I asked for an extra quilt and bed sheet to put on the sofa. It was comfortable for each person. The only thing is that the hotel is located in the development zone and the surrounding facilities are not complete.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Castel International Winery; Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants, and the executive lounge on the 26th floor can overlook the blue sea. The unique outdoor sky corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.
Guest User
Premium Twin Ocean View
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The holiday is over, let's make some comments! The stay experience is very good! You can see the sea as soon as you enter the door, which is very beautiful. The room is also beautiful with log style decoration. Finally, thank you to the front desk guy who helped check in! The service is very good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel's 267 rooms and suites will take you away from the hustle and bustle of the city. Each room with original ecological design is equipped with exquisite furniture decoration, iconic Heavenly Bed, comfortable bathroom and rainforest shower head. Each room is equipped with high-speed wireless network, spacious work area, artificial mechanical chair and 55-inch HD TV, making you feel at home. Sincerely look forward to your visit again, wish you a pleasant trip and smooth work!
Guest User
Deluxe Twin City View
Stayed in Apr 2024
Business travelers
120 review
5.0/5
Outstanding
Posted on Apr 20, 2024
A relatively new hotel with beautiful architecture. The area around is quite deserted. The sea is right next to it. I stayed there temporarily on the way. There were not many service staff, but they were quick to handle things.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at the Westin Yantai! Thank you for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best and diversified services. Shiji All-Day Restaurant specially invites Wuhan chefs to bring new Wuhan cuisine, including Wuhan hot dry noodles, crayfish with various flavors, lotus root and pork ribs soup, tin foil Wuchang fish and other traditional famous dishes. The restaurant style has also made a new change. We sincerely look forward to your visit again. I wish you a pleasant trip and smooth work!
Guest User
Premium Twin Ocean View
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The overall building, room design and equipment are all very good, and the high-quality mattress improves the quality of sleep and provides a good night's sleep. Sea view rooms have vast and tranquil views. The Shandong cuisine in the Chinese restaurant is so good, it’s worth the trip
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Custer International Winery; Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants, and the executive lounge on the 26th floor can overlook the blue sea. The unique outdoor sky corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again!
Guest User
Deluxe King City View
Stayed in Mar 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The Westin Hotel recommended by a friend should be no less than 40 square meters, with a separate toilet room, shower room and bath room, and a large bathtub. The toilet is a TOTO smart dock with automatic opening. The electric curtains have a good shading effect and good sound insulation. You can hear the movement of the electric curtains next door. I booked a city view room, and the hotel upgraded it to a sea view room with a good view and close to the beach. However, the hotel is located in a development zone, and it is difficult to find small restaurants, fruit stalls, etc. around. I arrived at the hotel at more than 7 o'clock that day and ordered food at the Chinese restaurant on the third floor of the hotel. Three people, about 200 per person. The hotel is about 40 kilometers away from Yantai South Station, which is quite far. You need to reserve enough time to avoid traffic jams.
Original TextTranslated by Google
6/11
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel's 267 rooms and suites will take you away from the hustle and bustle of the city. Each room with original ecological design is equipped with exquisite furniture decoration, iconic Heavenly Bed, comfortable bathroom and rainforest shower head. Each room is equipped with high-speed wireless network, spacious work area, artificial mechanical chair and 55-inch HD TV, making you feel at home. Sincerely look forward to your visit again, wish you a pleasant trip and smooth work!
Guest User
Executive Twin Ocean View
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 14, 2024
The Westin Yantai is the worst five-star hotel I have ever stayed in!!! I called the concierge to order dinner for my child. The staff said that I needed to turn on the TV to scan the code to order, and said that the phone could not order. Then I turned on the TV and scanned the code to see various buffet coupons and afternoon tea coupons. I didn’t see any single-order items, nor did I see the menu details provided by the room displayed on it. I called the concierge again to explain my situation. I said that my child was in a hurry to eat, could I order by phone, and they still told me that I couldn’t, and sighed unfriendly, and said that there was no way to order by phone. It was already 7:30, and the child had been in the car for several hours, so I wanted him to eat first. Even if the phone did not accept orders, it should be based on the actual situation! After the employee who answered the phone heard that I was in a hurry, she asked me what I wanted to order. I said fried noodles with shrimp and shredded chicken and fruit skewers. Then she asked me a ridiculous question, asking me where I saw the name of the dish! I didn’t even know what meals my hotel could provide! I said it was the all-day room delivery menu, and she asked me which page I was on! I just want to ask your hotel, have your employees received any training before they start work! The executive room courtesy, the service is completely unmatched, the waiter's hair is messy, and he walks listlessly. The hygiene and safety of the food is also a problem. The kitchen staff directly put the cut watermelon on the plate with their hands. One of the pieces fell directly on the table. The waiter picked it up and put it on the plate with the watermelon and took it out to the guest. Because the child was waiting to eat watermelon at the time, he saw this scene clearly. When I returned to the room and lifted the quilt, I saw a hair. I was really speechless. Do you really take good care of hygiene? ? ? There is a lot of dust in the room, and there are many places that have not been cleaned! Too bad, too bad, too bad! Everyone, take a good look.
Original TextTranslated by Google
6/13
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. We are sorry that we failed to provide you with the high-quality service you deserve. We have reflected your feedback to the relevant depar**ents of the hotel for follow-up improvements in order to provide you with truly high-quality services. Regarding the cleaning problem of the guest room bathroom you mentioned, we apologize for the unhappiness and inconvenience caused to you. Your feedback has promptly reminded us of this issue and strengthened daily inspections and maintenance. Your patience and meticulous comments are a constant source of motivation for us to do better. We value the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.
Zhenghuihui
Deluxe King City View
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 10, 2024
A new hotel with a large and clean room. A bit far from the city, but it's OK if you drive by yourself. The staff is very attentive and upgraded the sea view room. I prefer the Westin in the Marriott series
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Castel International Winery; Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants, and the executive lounge on the 26th floor can overlook the blue sea. The unique outdoor sky corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.
Guest User
Deluxe King City View
Stayed in Feb 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The environment and service are very good, but the hotel is a bit cold, and the breakfast room is also a bit cold, probably because of the cold weather. The Japanese and Chinese food we ate were a bit expensive, but the ingredients were fresh.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at The Westin Yantai. All hotel members are very happy to spend a satisfying time with you. The hotel is located in the Economic and Technological Development Zone, close to the Bajiaowan International Convention and Exhibition Center, 20 kilometers away from Yantai Penglai International Airport, and can go to Changyu Castel International Winery; Penglai Pavilion, Sanxian Mountain, Eight Immortals Crossing the Sea and other popular attractions. The hotel has 4 restaurants, and the executive lounge on the 26th floor can overlook the blue sea. The unique outdoor sky corridor allows you to feel the healing of nature here. Thank you very much for your support and attention to The Westin Yantai, and look forward to your visit again.
Guest User
Premium Twin Ocean View
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Hygiene and other aspects are very clean, and the small details are also very warm~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at The Westin Yantai. All members of the hotel are happy to have spent a satisfactory time with you. The hotel's 267 rooms and suites allow you to escape the hustle and bustle of the city. Each of the original design rooms features exquisite furnishings, the signature Heavenly Bed, and comfortable bathrooms with rainforest showerheads. Each room is equipped with high-speed wireless Internet, a spacious office area, an artificial mechanical chair and a 55-inch high-definition TV, making you feel at home. We sincerely look forward to your visit again and wish you a happy trip and smooth work!
Anonymous User
Deluxe King City View
Stayed in Jan 2024
Couples
29 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The hotel is newly opened, very clean, the service is very warm, and there is a small sky garden on the 6th floor. The breakfast variety is OK, as always the Westin quality. The only drawback is that the location is a little off.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. As the New Year is approaching, the hotel has also brought a series of New Year gift boxes, including the "Strongly Prospering-Noodle Gift Box", "Auspicious Ruyi-Sauce Gift Box", "Golden Dragon New Year Gift Box", and "Auspicious Dragon Gift Box", which are full of New Year a**osphere and blessings. We sincerely look forward to your visit again and wish you a pleasant trip and smooth work!
Henrywick
Executive Suite
Stayed in Jan 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The room was very nice and spacious, the view was nice, the view of the sea in the executive lounge was nice, the food during happy hour was delicious, the breakfast options were also rich, and a little bear was given when leaving the hotel. Although it was just a one-day rest during a flight transfer, the overall experience exceeded expectations and was great!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at The Westin Yantai! Thank you for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. As the New Year is approaching, the hotel has also brought a series of New Year gift boxes, including the "Strongly Prospering-Noodle Gift Box", "Auspicious Ruyi-Sauce Gift Box", "Golden Dragon New Year Gift Box", and "Auspicious Dragon Gift Box", which are full of New Year a**osphere and blessings. We sincerely look forward to your visit again and wish you a pleasant trip and smooth work!
Jiushizhegeguang
Deluxe King City View
Stayed in Jan 2024
Business travelers
4 review
3.0/5
Posted on Jan 8, 2024
1. Remote location 2. The pillow is too soft and unsupportive 3. The welcome fruits were of poor quality, and some of the small oranges were moldy. 4. The water temperature is too low. Adjust it to the hottest but it is still just warm water. 5. The breakfast seems to be various, but none of them taste good. The salad vegetables are all dry and dehydrated. 6. In the morning, the staff at the check-out counter hurriedly got up and checked in with sleepy eyes. 7. After checking out, the interviewer sounded impatient when calling to ask about the housing experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at The Westin Yantai! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. We are sorry that we failed to provide you with the high-quality service you deserve. We sincerely apologize for the problems you encountered during your stay. We have reflected your feedback to the relevant depar**ents of the hotel for follow-up improvements in order to provide you with truly high-quality services. Your patience and detailed comments are a constant source of motivation for us to do better. We value the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. If you visit us again, I hope you can stay in our hotel again and let us bring you a better experience. Thank you very much for your support and attention to The Westin Yantai, and we look forward to seeing you again.