This stay experience can only be summed up in two words: on the first stop of my trip to Yinchuan, the hotel stepped on a big thunder. Originally, we decided to stay because of the newly opened hotel and its proximity to the Xixia Mausoleum. It turns out that this hotel only has two advantages. 1. The most dissatisfied and speechless thing is the mistake in booking a room. We booked a double bed and a twin bed, and the front desk had already confirmed it when we checked in. As a result, when we went upstairs and opened the door, we were given two rooms with twin beds. There is also one room next to a guest room that is being renovated, and it is very smelly. Went downstairs to change, which took about twenty minutes when there were no other guests. 2. After the replacement, one of the rooms could not open the door even after three attempts to open the card. The family members ran up and down and back three times. The staff didn't seem apologetic at all. 3. At around 8 o'clock in the evening, I called the guest room to ask for a pair of children's slippers. After waiting for nearly 20 minutes, they didn't come. When I called, they said that there was only one person on the night shift who was too busy. 4. There was body hair under the pillow. Due to it being very late and the hotel’s previous work efficiency, I could only sleep for one night. 5. The location is very remote, and there are no takeaways or convenience stores other than birthday cakes within five kilometers.
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