A twists and turns of booking experience... First of all, I went there at 6 pm and thought I could book the ticket for the day. I didn't see it clearly before entering the venue and couldn't refund the ticket. At that time, I immediately called the customer service to request a refund, but considering that I didn't see the terms and paid urgently, so I changed the itinerary the next day and planned to keep the order. As a result, there was an appointment problem, because the platform and order confirmation both prompted that you need to go to the hotel website to make an appointment. As a result, because the way of delivery method can not be selected, I have failed to make an appointment for a long time, and even found that many of the next day's time periods are gray and cannot be reserved. Helpless to find customer service again, hope to confirm whether you must make an appointment, or you can go directly without an appointment (English order has this note, but there are also guidelines to make an appointment on the website). The customer service called many times and called back twice. The last time I returned to me, I had to make an appointment at the Sands Hotel. However, before March 19, you can actually make an appointment free, and you can scan the code in the queue to enter directly, but you must go up before 4PM on the same day. Secondly, the original hotel reservation was open on time on the same day. For example, I made an appointment at noon, only about 11 ～1PM, and the afternoon session was gray. It is not until 1PM that there is a 1～3PM period. Of course, due to delivery method, sometimes it is difficult to make an appointment. However, you can actually buy tickets on site to enter. Speaking of the scenery, it is really good. The Sands is 56 floors, overlooking Singapore and overlooking the Singapore Strait. Even if it is sun, I have taken a lot of beautiful photos. The scenery is still full.