Apartments in Shaanxi, China

This covers the second half of a longer 12 nights stay split across two bookings. My first review covered the first seven nights, which were excellent, so this is about what changed at the end. My last night fell apart. I'm somewhat tolerant of noise, so this isn't a light-sleeper complaint: someone checked into the room above and from late evening until after 2:30am it was nonstop heavy stomping, furniture dragging, banging, jumping, running, and actual screaming, sometimes sprinting in place like they were trying to come through the ceiling. I didn't call right away because I figured they'd settle down at bedtime, but the intensity only increased after midnight. It didn't let up until after 2:30am, and I had an early start. The real problem was that I couldn't get help. The listing doesn't promise English-speaking staff, but trip.com is the foreigner-friendly platform, so I'd assumed there'd be some overnight path to assistance. There wasn't. The front desk could only tell me ”don't speak English,” and when I escalated to trip.com around 2:30am, even they couldn't reach anyone. Being stuck with no way to call for help in the middle of the night was the one thing that genuinely soured the stay. Otherwise the staff were genuinely friendly and helpful, even coming up to my room to help track down a misdelivered order, which there were a couple of these. One heads-up: the hotel's registered address in Alipay doesn't match its name, so deliveries WILL go astray. I'd happily return, but only with a top-floor room to avoid the overhead-noise problem.

The overall experience was excellent. The room was clean and tidy, with all the necessary amenities, making for a very comfortable stay. The staff were friendly and communication was smooth. The location is also very convenient. I would definitely choose this place again for my next visit.

The hotel is very new with stylish decor. The facilities and amenities are modern and clean. It's not far from the Grand Tang Dynasty Everbright City and Big Wild Goose Pagoda, just two bus stops from the south gate of Everbright City. We bought tickets for 'Xi'an Romance Park' through a reliable travel agency recommended by the lovely front desk staff. Highly recommend staying here!

This stay at the hotel left a deep impression on me. First of all, the hotel has a great location and convenient transportation, which is very convenient for both business travel and sightseeing. As soon as we stepped out of the hotel, the surrounding attractions, shopping centers and food streets were all within easy reach, which greatly saved our time costs. The room facilities are very complete, clean and tidy, and the bed is comfortable, allowing people to have high-quality sleep during the journey. In addition, the hotel's service quality is excellent, the staff is warm and thoughtful, always paying attention to our needs, making us feel the warmth of home. In general, this hotel performs very well in terms of location, facilities, service and food, and has a very high overall cost-effectiveness. I would recommend this hotel to friends and family and look forward to staying again.

The hotel room was very spacious, fully equipped, clean, and hygienic, and the staff were very friendly and professional. The hotel's environment and location are both excellent, with many dining options downstairs. My high-floor room was quiet, and the soundproofing was also very good. I almost always choose Citadines for my travels; it's high-end, professional, and has a great international standard.

My son and I enjoyed our stay in this hotel. It's an owner-run establishment, and the family is very friendly. It was very easy to reach the owner for assistance even before arrival, and he made sure our cooking area was set up as requested and helped with many other things during our stay.! I've included a photo of their fun welcome area! The location is amazing - so close to the city wall! Quiet, comfortable, safe. Thank you for a great stay!

I completely forgot to take photos of the hotel, but it genuinely matched the descriptions and pictures online. The location is fantastic, being very close to the subway station. Right across the street, there's a Yonghui Supermarket, which was great for finding delicious and reasonably priced food items. There's also a multi-story food street (three or four floors!) directly opposite, offering an incredible variety of dining options. Getting to all the major attractions was super convenient; you could easily choose between the subway, bus, or even walking, depending on the distance.

The room is very big, clean and quiet. Facilities: The TV is very big and looks very comfortable. There is also a washing machine, air conditioning and complete equipment. Sanitation: Cleaned every day, very clean, hotel supplies are changed after each guest. Environment: There is a mall downstairs, convenient transportation, and there is a night market in the evening. Service: The boss is very polite, the service is very meticulous, and he will take the initiative to ask what you need and then send it to you.

This five-star executive apartment hotel offers incredible value for money, and the Marriott brand certainly lives up to its reputation. The maintenance and facilities are quite good. Setting aside the unchangeable corporate policies dictated by the hotel group's senior management, everything else that the hotel staff *can* adjust or improve upon is executed to the highest standard. Therefore, Black Elite and Gold Elite members can book with full confidence. It's clean and tidy, and you can even cook your own noodles or blanch some vegetables – small but perfectly formed. The front desk service is also top-notch, and I'd like to extend a special thanks and commendation to Manager Pan. He genuinely values customer feedback, and is professional, efficient, and enthusiastic in addressing and resolving issues promptly.

After playing in Xi'an for a few days, I stayed for a few days and the comfort was very good. Although the appearance of the homestay is not good, the room is still very good, like it. The service is also very good. The photos on the homestay on Trip.com are basically what you see and what you get.