GGuest UserThe hotel looks fresh and modern, almost like it was recently build. The gym is pretty small but good enough if you just need a quick workout, and the pool is nice for this type of hotel — although it can get very busy at times, so don’t expect a quiet swim.
Breakfast was the biggest disappointment for me. It’s quite minimal, more like a 3-star standard, but of course that depends on what you’re used to — just don’t expect too much. Other than that, there isn’t much more to mention. Overall, it’s okay, but there are definitely better hotels in Medellín for a similar price
JjiticiOverall a great hotel, but one drawback is that there is no electric kettle
The room actually comes with a small kitchen with a sink and microwave, but it's of little use to me.
Shopping malls and supermarkets around are very convenient
However, the hotel entrance is in a shopping mall and is easy to miss. The driver I booked to pick up the airport couldn't find the entrance.
GGuest UserThe service was warm and efficient, and they checked me in quickly before showing me to the room and taking the time to explain how everything in the room worked. The location is excellent if you are looking to explore the lively area nearby, so that was a big plus for me. It is near public transport as well, so overall I would say it is in a very convenient location. Beware of the rooftop bar if you are trying to get to sleep early, so I would suggest asking for a room on a lower floor if you want a really good night's sleep.
GGuest UserI recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning.
The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city.
However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay.
Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.
BBehnooshExcellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor.
- Complimentary water
- Welcome non alcoholic drinks
- Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too)
- 8 mins walk to Santafe shopping mall (which has a grocery store underground)
- Fully loaded fridge & bar for paid items
- Buffet breakfast with variety of fresh fruits & hot soup & tons of options
- Attentive staff at breakfast & bar in the evenings
Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.
GGuest UserA beautiful new hotel in El Poblado. A short taxi from the madness that is Provenza. The 3rd floor is fantastic with the hydrotherapy pool and the infrared sauna. There is also a listening room and yoga room.
The staff were so attentive and genuinely warm. The quality of the grab and go non alcoholic and alcohol drinks was high.
Coffee amazing.
They've nailed it with the breakfast option. No fear of cold scrambled eggs or overeating at a breakfast buffet.
I enjoyed both the shakshuka and the benny.
I had my laundry done as well and they said it was be ready by the next day but it was done the same day.
Definitely stay here!!
FFengchuiyixiaThe room is quite spacious, and you can directly access the mall from the second floor, which is convenient for dining and shopping. Located on a hill, the views are also great. It's in a wealthy and relatively safe area of Medellin.
GGakkie555[Pros]
This hotel has a gym, sauna, and outdoor pool. All are freely available to guests, and they were always well-cleaned and in working order.
The front desk staff were very helpful and accommodating in English when I checked in or had any questions.
[Cons]
Amenities like toothbrushes, hairbrushes, and razors were not provided in the rooms. Only soap, shampoo, and shower gel were provided.
The Wi-Fi in the rooms was unstable at times, causing interruptions when watching videos. However, it worked fine near the front desk.
GGuest UserFirstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.
AAnonymous UserThe hotel is not a 5 star but the associates are! The bellstaff, the front desk and the breakfast staff are all great!
The location is good, very close to Santa Fe and Oviedo, the El Tesoro is not far away either. Pool is never being used it is a little unwelcoming or not so private I guess.
The hotel could use a refurbishment, like the hallways.
Good budget hotel though with excellent staff. I would go back also because it is a little far from all the craziness of Provenza.
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