The location is incredibly convenient for the airport. With a 24-hour front desk, it's ideal for late-night arrivals or early-morning departures. The airport is just a 15-minute walk away, which is a huge plus given how unreliable local bus services can be. Getting to the city center is also easy; bus #29 will get you there in about half an hour.
We had a wonderful stay at Kaikoura Quality Suites. The Executive Studio had all the necessary amenities (heater, warm shower, kitchenette) for a good night's rest, along with parking right next door. The motel was conveniently located next to a petrol station and supermarket (New World), and just a short drive to the town centre. We were greeted by a friendly and helpful staff at check-in who also gave us a free glass of milk!
Up for one night to watch the silver ferns! Beaut location, beautiful room! My daughter & i thoroughly enjoyed the spa bath & spacious room. Breakfast was amazing. Thank you
8847
The accommodation is located right in the city center, so the location is perfect, and the room was also very clean. The only downside was that after parking my car in the parking lot and driving away the next day, I unexpectedly received a parking ticket. However, after disputing it, the ticket was eventually canceled. Still, it did take up a lot of time to deal with, which was frustrating. Everything else was great though.
Location is amazing, walking distance to many attractions such as Kaikōura kayaks, Kaikourak encounters. It is also within 5-10min drive from all the restaurants and one end of the kaikoura peninsula walkway.
Staff is great. Help was provided by staff proactively for our suitcases and reception staff was great too.
1. Prime location, with Great Lake view in front, 200m walk from local supermarket;
2. The facilities are good but also very horrible, really big kitchen and common room for guests to cook and eat, outdoor seats with BBQ setting, all kinds of cooking stuff, etc. but shower on the 1st floor is block and the entire toilet is flooded!!!! The basin is blocked also!!!! Flushing of Toilet sometimes doesn’t work, there is hairdryer;
3. I quite like the room, clean and quiet, there is a small light, usb port, and small cabin and curtain on the bed, 2 lockers for each guest, bed is very comfortable;
Suitable for taking children. Our room sleeps 5 people, 3 single beds and 1 double bed. There is a kitchen in the room, the pots and pans are all complete, and there is a refrigerator for your own simple dishes. The hotel is very close to the city centre. Remember to bring toiletries, shower gel, shampoo.
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
Average hotel, I would recommend staying here only because it is close to the airport. Not a fan of the service received but it is not terrible.
If you are driving, the hotel has parking space or you may park at an open lot just 1min away from the hotel. (paid parking)
Breakfast option was also not great. 28nzd for continental breakfast and 38nzd for full breakfast - dishes for full breakfast were limited and poor. Not worth the money.
We enjoyed our four nights at this motel. It is well maintained, friendly and runs very smoothly. We found our unit had everything we required to meet our needs. Much thought has gone into the successful running of this business. Providing fresh towels for the hot pools and bike storage were some of the standout features for us. We would certainly stay there again
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YYangyang05The location is next to the road, so there will be noise at night when cars pass by quickly and the houses here are generally not soundproofed. But if the room is near the parking lot, maybe it can be improved. Everything else is perfect, because there is a living room and an open kitchen, two bedrooms (one with a single bed and one with a double bed), a separate bathroom with dry and wet areas, and a hair dryer, which is a great deal
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
AAnonymous UserAfter landing in Christchurch on a red-eye flight, it was already deep into the night when we checked in. The gentleman at the front desk, who had a British accent, was incredibly enthusiastic and efficient. Whatever we needed, even in the dead of night, was promptly brought to our room after a quick call. The hotel is conveniently located right behind a street bustling with restaurants, and it's also just a short distance to the city center for shopping. In fact, we later regretted not staying here again when we returned to Christchurch after our travels and opted for a different hotel.
MM470733****The location is incredibly convenient for the airport. With a 24-hour front desk, it's ideal for late-night arrivals or early-morning departures. The airport is just a 15-minute walk away, which is a huge plus given how unreliable local bus services can be. Getting to the city center is also easy; bus #29 will get you there in about half an hour.
GGuest UserI received a 'warm' greeting from the desk clerk upon my arrival, with the 'check-in' straight forward and quick. Upon entering my room, I found it to be tidy and clean. Very impressed! But to my dismay, there was no alarm clock in the room so I could set my 'wake-up'!! I also had issues with setting the air conditioner. Upon going down to reception and enquiring about these issues, I was advised: 1. They don't have alarm clocks in their rooms, but can offer a 'wake-up call' after 7am when the office is open. 2. The desk clerk did show me how to operate the air conditioner using the one in the office. He even turned mine on and adjusted it to suit my requirements, using a master control in the office. Great service there!
But if you are staying at the hotel, it would pay to set your own 'wake-up alarm' using your watch, or what-ever else you have. That is, if before 7am.
Be wary of the rooms either side of you, I could hear what was going on in the room next to me, talking, tv, etc.
Breakfast in the morning is a 'set' menu, but I was surprised to find that the cooked breakfast and continental breakfast were two different prices! At other hotels, for about the same price, I received both cooked and continental for the one price. I even had to pay for a glass of orange juice! Coffee/tea and water was complimentary. Overall, I did enjoy enjoy my cooked breakfast.
Overall, I was happy in some respects with the hotel, but disappointed in others during my stay.
The location of the hotel is within an easy walking distance to the Christchurch Square etc. The Christchurch Casino is literally just around the corner.
FFayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
MMatetelaqiI requested a high-floor room, but it had a leak. When we switched rooms, we ended up on the first floor. What's worse, they charged us for food and drinks from the first room that hadn't been restocked yet, almost 100 New Zealand dollars! Luckily, Ctrip helped us get our money back. The hotel's location is convenient for the airport, and the soundproofing is excellent. It's very close to the Green Supermarket, and there's free sparkling water on every floor. The room was clean, tidy, and well-lit. They even had my name displayed on the TV to welcome me, which was a thoughtful touch. All of that was great, no complaints there.
Ffairy-smileThe location is superb, directly opposite the cathedral. It's a shame, however, that the cathedral is still undergoing renovations and seems several years away from completion. On the bright side, the beautiful Cardboard Cathedral is within easy walking distance. Just outside the entrance, there's a beautiful library with a cafe – a perfect spot for both intellectual nourishment and a coffee or snack. Riverside Market is also very close, easily walkable, and features a wide array of restaurants and bars. While New World supermarket and Chemist Warehouse are a bit further away, they are still within a manageable walking distance, and we opted to walk there. The staff were exceptionally warm and professional. The rooms were very spacious, clean, and the bathrooms featured a convenient wet/dry separation. Luggage storage was also available. Overall, this was, without a doubt, the best value-for-money hotel we stayed at during our entire South Island New Zealand trip.
CChak Heng AndrewThis hotel stay was an absolute delight, offering the perfect blend of convenience, stunning views, and high-quality amenities. The location right by the waterfront was simply breathtaking, and the proximity to the whale watching center was an added bonus.
While the unit was on the second floor, which required carrying our luggage upstairs, the view from the elevated position was well worth it. There was also the option of requesting a ground floor unit if stairs are a concern.
The check-in and check-out process was a breeze, with clear instructions provided and a designated key return box for added convenience. Having an assigned parking space just outside the unit was also a thoughtful touch.
But the true highlight of this hotel stay was the shower. The water pressure and temperature control were absolutely perfect, making for a luxurious and refreshing experience. And being able to watch the sunrise from the unit was the icing on the cake.
Overall, I would highly recommend this hotel to anyone seeking a tranquil, waterfront retreat with top-notch amenities and stunning views. The combination of the convenient location, well-appointed unit, and exceptional shower made this an unforgettable stay.
9914JJThe Korean boss is friendly and enthusiastic, and will help answer any travel questions. Although the room facilities are not very new, they are all clean and tidy. It is not close to the city center, but it is still within walking distance. Parking is right in front of the room, which is very convenient!
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