The hotel introduced by friends, there are many tourists in the city during the summer vacation, so choose this hotel that is close to the airport and convenient to the surrounding attractions. The reception desk was warm and detailed, the room was large, the shower was not very good, the breakfast was not much, and the hygiene was very clean. It is recommended to buy water and essentials in the supermarket that is approaching the hotel. The hotel's water is super expensive. Next to the hotel is the largest Mercedes-Benz store exhibition and sales in the UK, not bad!
The hotel is nice and small, but European hotels do. The breakfast buffet is 12 pounds and 15 minutes away by taxi from the centre of the UK. Just ask the front desk for help. You can't take a bus or walk because the doorway of the hotel is a lane without pedestrians, which is very dangerous. Going back to the graduation ceremony, the hotel in the town is either fully booked or too expensive, so I set it a little farther. Not far away is the new lands corner, the scenery is super good, you can drive there in 5 minutes
Customer service is not the best. I booked simply because it's location. I hung the sign for the room to be made as I stayed for two nights. I was told that the service was not available! They only do the room when the guest check out but not during stay so if you need anything you have to come to the reception and get it yourself. Therefore the luxury of bed made, simple room amenities are carried out with DIY method. The question is why bother leave the sign for the guest to choose between ”don't disturb” or ”please make up my room”? Receptionist could gain some customer service mindset from proper training.
I recently had an exceptional stay at a hotel located in the heart of Guildford. The convenience of the location was outstanding, earning a perfect score of 10 out of 10. The staff provided exemplary service, demonstrating professionalism and attentiveness throughout my visit. Most importantly, the room was impeccably clean and well-maintained, contributing significantly to my overall experience. I highly recommend this hotel for anyone seeking a comfortable and welcoming stay in Guildford.
Lovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
Fantastic such lovely staff. The hotel was clean and tidy. There was a big event on but they made sure everyone was looked after. The bar staff and Reception staff were happy to help in any way and the kitchen/waiting staff too. The leisure facilities were lush.
Awesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great
The Beaverbrook provides a great place for travelers to relax after a busy day. The Beaverbrook offers a pleasant stay in Leatherhead for those traveling for business or leisure. The hotel is only 5km from Leatherhead and 36km from Heathrow Airport, giving guests a number of convenient transportation options. With multiple attractions nearby including Norbury Park, Nower Wood Educational Nature Reserve - Visitors by appointment only and Beaverbrook Golf Club, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Leatherhead hotel features parking on site.
In 123 acres of rolling Surrey parkland, this elegant 19th century manor house features 124 luxury 5-star bedrooms, state-of-the-art bathrooms, one of the UK's best spas and a fine-dining restaurant.
Dating from 1849, the sumptuous rooms at Pennyhill Park have free WiFi, four-poster beds, quality linens and a pillow menu. The beautiful bathrooms have fluffy robes, bespoke toiletries and rain showers.
The award-winning adult only Spa features 8 pools, including the impressive ballroom with underwater music. Guests can relax in the spa bath, thermal cabins or award-winning treatment rooms. There is also a modern fitness center.
The Latymer restaurant is our fine dining restaurant, awarded with a Michelin Star and 4 AA Rosettes in 2021. Our Head Chef, creates a tasting menu offering bold flavors in dishes using locally sourced ingredients inspired by the seasons.
The Hillfield restaurant offers a casual dining experience, and serves breakfast, lunch and dinner. Our hyper-local menu showcases the very best of Surrey’s finest produce, with our brigade of chefs 'Farm to Fork - Nose to Tail' philosophy celebrating the seasons in a relaxed and stylish setting.
Pennyhill Park is a 10-minute drive from Ascot, a 15-minute drive from Wentworth Golf Club, and just 2 miles from Windlesham Golf Club. There is free on-site parking, and historic Windsor is a 20-minute drive away.
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JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
GGuest UserAwesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great
AAnonymous UserCustomer service is not the best. I booked simply because it's location. I hung the sign for the room to be made as I stayed for two nights. I was told that the service was not available! They only do the room when the guest check out but not during stay so if you need anything you have to come to the reception and get it yourself. Therefore the luxury of bed made, simple room amenities are carried out with DIY method. The question is why bother leave the sign for the guest to choose between ”don't disturb” or ”please make up my room”? Receptionist could gain some customer service mindset from proper training.
GGuest UserThe environment is very beautiful, but the room is a bit small. The afternoon tea is very good, but a little expensive. The service is also very good! The steak for dinner is also good, but the price-performance ratio is a little worse. It is indeed a bit different from the Fairmont in our minds. I don’t recommend it!
兩兩個小孩的媽媽I recently had an exceptional stay at a hotel located in the heart of Guildford. The convenience of the location was outstanding, earning a perfect score of 10 out of 10. The staff provided exemplary service, demonstrating professionalism and attentiveness throughout my visit. Most importantly, the room was impeccably clean and well-maintained, contributing significantly to my overall experience. I highly recommend this hotel for anyone seeking a comfortable and welcoming stay in Guildford.
PPittsSarahFantastic such lovely staff. The hotel was clean and tidy. There was a big event on but they made sure everyone was looked after. The bar staff and Reception staff were happy to help in any way and the kitchen/waiting staff too. The leisure facilities were lush.
QQIUFANGThe hotel is nice and small, but European hotels do. The breakfast buffet is 12 pounds and 15 minutes away by taxi from the centre of the UK. Just ask the front desk for help. You can't take a bus or walk because the doorway of the hotel is a lane without pedestrians, which is very dangerous. Going back to the graduation ceremony, the hotel in the town is either fully booked or too expensive, so I set it a little farther. Not far away is the new lands corner, the scenery is super good, you can drive there in 5 minutes
GGuest UserQuite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of treatments at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.
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