Calgary Hotels with Pools

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

We stayed at the Deerfoot Inn & Casino hotel because we wanted to try the $50 prime rib buffet at the Mohave Grill. The prime rib was amazing by the way. My husband and noticed that hotels were really expensive that weekend, so we thought to pay an extra $40 and stay somewhere that we thought was going to be more bougie than an Econolodge. Upon check-in, the staff were friendly and let us check in early without an extra charge. The rooms were clean and neat. The beds however were not the most comfortable, so the sleep wasn't that great. The tub was also not the greatest as it feels like it was made for a small child, and I'm a medium build at 5'3. We have stayed in Comfort Inns, Econolodges, and other hotels like them and we found the Deerfoot Inn to be the same room-wise. We got our stay for $200 for the night and that was without a continental breakfast. A lot of the time I have seen this hotel at over $300 a night. I wouldn't stay here again unless the rooms are around $160, which to us is what they should be. It was a waste of the extra $40 to stay here when you can get the same room at a cheaper hotel with breakfast. Yes, they have the Casino so there is a little bit more to do walking around but still not worth the room price.

My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.

It’s the best for a person who has overnight layover! Like they are trained for that specifically. Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too. And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌 If you have to leave early for flight before breakfast time. They will give you muffins and apples! The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed. There’s an atm at the lobby.

The oasis park is definitely a highlight for this hotel. My kids love going on the slides and we had a great time there. The hotel is a bit dated but the rooms are well renovated. We have no issue even with the sofa bed .

Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained. Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay. One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits. To avoid any issues at check-in, make sure you bring a credit card with you. Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.

The hotel is about 8 kilometers away from the airport. There is no bus, but it is more convenient to pick up and drop off at the airport hotel for free. There are no commercial facilities around, shopping and eating are inconvenient. The rooms are oversized, well-equipped and novel, clean and comfortable. But some facilities are not reasonable, such as Batai is too small, the bathroom is hanging horizontally. The breakfast was rich and delicious. The price is a bit high.

I was a bit nervous after reading some other reviews, but I need not have been. My room was spacious, the bed comfy and the pillows plentiful. My 11 year old grandson, who visited during my stay, gives the pool and waterside a huge thumbs up. His mother, sister and I enjoyed the hot tub while he splashed alone.  Breakfast was a bounty! Although I am limited by multiple food allergies, I found more than enough to eat and enjoyed my 2 breakfasts.  When I first arrived in my assigned room, I discovered a tool on the floor and a dismantled A/C unit. Before I had time to wonder, a repairman was at the door, apologetic that I had arrived before he could complete his maintenance. He immediately arranged for me to switch to a different room, and all was well.  Desk staff were all cordial, helpful, friendly. I have absolutely no complaints about my stay and highly recommend others to ignore naysayers and give it a try. I would be happy for a return visit if opportunity arises. Many thanks for a great stay.

After checking in, I opened the door and found that I gave a room that was not cleaned at all. The room was messy. The first time I encountered this situation, the hotel front desk paid for the breakfast coupon, but we didn't eat it. We stayed for one night and checked out.