The room was clean and comfortable, and some of the things that seem to be that there are signs of parts that need maintenance. This is how you see damage to doors and board plums, which have been painted, but it is not really, and was not disturbing for me. Staff is nice and attentive. Overall a great hotel in my opinion
The cleaning was not so good. The previous customer's towel was still on the heater. Dust was visible on the table. The espresso machine was clogged because it hadn't been cleaned, so coffee wasn't coming out. None of the 6 coffee machines came out. During check-in, the receptionist was random, but I gave my name, but they said there were no reservations, and that was it. When I gave my first name, they found my reservation. There was often only one person at the reception, despite the large number of customers, and they couldn't keep up with the customers. It seems to be a high-class establishment, but it's a business hotel.
The surrounding environment is beautiful and it is a quiet place. The hotel elevator is very retro, and the European breakfast is also good. Be sure to try boiled eggs, you can just grab one and open it and it will be cooked to perfection. Smiling service at the front desk, very nice.
Hotel facilities are good, the room is large, the surrounding environment is beautiful and quiet. Unfortunately, there is no time to enjoy the special SPA service.
Facilities: relatively clean
Hygiene: clean
Environment: Good
Service: Good
The facilities here are refreshing and pleasant, the environment is beautiful and comfortable; the service staff is kind and thoughtful, it is really a good place to linger. (˘︶˘✿)
Hotel
Facilities: Relatively complete
Cleanliness: Good
Environment: Beautiful
Service: Satisfactory
The restaurant's food was delicious, and the environment was beautiful. The breakfast selection was plentiful, the most abundant of all the hotels during the entire trip; very satisfied.
Unfortunately, I didn't stay at the site because of flight changes.
But I couldn't get a refund from the hotel. Later, after coordination, Ctrip refunded me. Although I was not satisfied at first, Ctrip refunded me in the end, which also protected my rights.
To be honest, applause is welcome here.
The hotel staff was extremely helpful.
The people were extremely nice and staff was super helpful.
I forgot the charger and travelling solo it is quite a bad situation to be in. But the hotel staff was super supportive.
Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.
The hotel staff was extremely helpful. The people were extremely nice and staff was super helpful. I forgot the charger and travelling solo it is quite a bad situation to be in. But the hotel staff was super supportive.
Great location and clean facilities. We booked a room with 2 single beds received one double bed however. When asked about it the response was all rooms with single beds are booked out.
The hotel has good facilities, large rooms, and the surrounding environment is beautiful and quiet. Unfortunately, there is no time to enjoy the special SPA services.
The hotel was lovely, conveniently located next to the food hall and the city centre. There was a parking garage and the rooms were spacious and spotless.
The room is exquisite, the hot water temperature is high, the water outlet is fast; the number of power outlets is relatively large; breakfast is awesome! The category is also relatively rich, although it is not far from the meal time of the tour group, but the food can be replenished in time.
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