Xikang Wellness & Resort Benxi

The environment and design style of the hotel are great! Although it is a hot spring ♨️ hotel... the hot spring pool is a bit too small... so I am not interested in experiencing it... The staff are also very enthusiastic... I would like to especially thank Nini at the front desk for her meticulous service!

The hotel environment is very good. The front desk manager Li Ting is very considerate, enthusiastic and professional. Thank you very much! Helped us upgrade the room for free, and also sent welcome fruit. He patiently answered any questions! The only thing is that the weather is too cold, and I didn't experience the outdoor infinity pool.

The room is very clean, and the front desk guy and girl are super nice! Maple Leaf Restaurant is delicious! Reasonable price, not pre-made dishes! Breakfast is rich~ The hot spring water is often refreshed and you can adjust the temperature yourself! It's really great! ! ! ! ! The whole family had a great time~ I will come again when there is Maple Leaf^_^

Let me talk about the advantages first: the scenery is nice, the photos are very good, and if you don't add positioning, your friends will think you are in Europe, haha. The hot spring can be entered and exited at any time throughout the day, the attitude of the service staff is enthusiastic, the buddy at the front desk upgraded the room for free, sent a fruit basket, and responded to any questions in a timely manner. Let's talk about the disadvantages: the location is very remote, about 30 kilometers away from the small city, and there are no business districts or entertainment facilities around except the hotel. Open **, there are only four takeaways nearby, so you can only eat in the hotel. The good news is that the hotel's meals are affordable, and they are not expensive because of the nature of the scenic spot. The bad news is that the hotel's meals are very unpalatable, whether it is breakfast or single-point, they are very average, the level of the Jinjiang Star Lixing Restaurant. The hotel's bathroom is very small, not the expected bath (I thought it was the same as Qinghe Peninsula before I came), there is no scrubbing and sauna, only hot springs and swimming. And because there are few people in winter, only two hot spring pools are open, one of which is ice water, and everyone can only soak in one pool, which is a bit crowded. In general, it is not as good as expected. I only wanted to give it three stars, but I gave it four stars because of the good attitude of the service staff.

The hotel looks very luxurious. Entering the lobby gives me a low-key and elegant feeling. Entering the lobby, the service staff greets me very warmly and kindly. The front desk beauty Xiao Kong is very very very good. She is thoughtful and enthusiastic. She provides services in a timely manner. The heated swimming pool, indoor hot springs and private hot springs in the guest rooms are all very good. The guest rooms are villas with a very atmospheric feeling. The mattresses and pillows are also very comfortable. The hotel's catering is also very good. I will stay here again.