Hotels near Der Vertikale Garten im Dussmann-Haus, Berlin

One of the best hotels of our entire Europe trip. The hotel is conveniently situated right outside of the S/U-bahn station, Berlin Friedrichstrasse station. There are two entrances for the hotel and both look very grand, the lobby is nicely decorated and they even prepared tea and a light snack (cake/cookies) for guests while we chill at the lobby. Check-in was pleasant and the hotel staffs were all extremely polite and cheerful, really make our day. We were assigned a room at level 4 with a very nice city view, the room is clean, spacious and it is really contemporary and modern, with a huge mirror for your daily OOTD shots. The breakfast was really great, the spread was huge and it provides a many selections to cater to different needs. I extremely love their pancake making machine which makes fresh pancakes within 30sec. The staffs were attentive to clear off the plates and helpful. Overall, it was a perfect stay and we will definitely visit NH Berlin again!

Overall I like this hotel. However the service by 1 rude receptionist should be improved. check in experience was ruined by lady receptionist. Service at reception The full payment including city taxes have been paid via my credit card upon booking. The payments paid and breakdown including city taxes are stated very clearly on the booking voucher. However despite this, I was asked to pay a deposit of amount close to Euro 600 which was the full amount of my stay that was paid using my credit card. Upon asking, I asked the trainee/Lena why I have to pay so much again when I had paid the full amount via credit card. Lena then checked with the another lady receptionist on the deposit that should be secured. However, this lady receptionist informed us to pay a deposit of euro 50 which I have no issue. However, she rudely informed me that I have to pay city tax. I told her that it has been paid and I showed her the booking voucher which clearly shows that city taxes have been paid. But she informed rudely that the amount was charged in other currency, not Euro. Seriously, when I heard this, I was shocked with the “intelligence” of this lady receptionist. She needs to be educated on what is “foreign currency equivalent” and to have some common sense. I disputed this and insisted that i had paid the full amount including city taxes, which was stated very clearly on the booking voucher. Lena agreed with me and reiterated to this lady receptionist that the booking voucher indeed stated that all payments including city taxes have been paid. Thereafter, the lady receptionist left rudely without any apologies. The receptionists should be trained and their service should be improved. Firstly, they should have checked that I have fully paid and should not secure a a deposit of almost euro 600. Only when I asked, they rechecked, but no apologies. Secondly, even after they rechecked, they did not check clearly that city taxes have been paid and insisted me to pay city taxes. No apologies either when they found out. The service from the lady receptionist (shorter girl with curly hair) was so rude and no apologies even though she was wrong in the first place. I highlighted this issue and feedback to the shiftleader, Andreas Levi and made known to him about the receptionists. He immediately went to check and confirmed that all payments including city taxes have been paid earlier via credit card. Thanks Andreas Levi for checking and making our stay better. Bed Not sure why some beds have comforters/topper while some beds without. The beds with comforters are so comfy! Our bed without comforters. Breakfast For Europe’s standard, I think the breakfast in this hotel is considered good. With few hot food such as overcooked bacon, overcooked sausage, baked bean, and eggs. The omelette is nice (thanks to the chef!) Some selections of bread, lots of choices of good quality teas. Few selections of juices. Coffee machine. Fresh honey comb. Complementary water It is odd that complimentary water is only provided to the guests for the first night despite I stay 3 nights. This is the first time I experience this in Europe. Perhaps guest should make different booking for each night. Proximity to trains and attractions Close proximity to train stations and some main attractions. Summary Overall service was good (except for 1 rude lady receptionist). I will still recommend this hotel. Take the breakfast.

The location is extremely advantageous. It is located in Potsdamer Platz in the center of Berlin, so the safety factor is very high (unlike East Berlin and other places where it is very chaotic). It is a one-person trip! Highly recommend this place; you can walk to the Berlin Philharmonic Hall and Brandenburg after saving. Famous attractions include the Gate and the Berlin Film Museum. The room area is very large, starting at 40m². We recommend the king bed room with a view. The window faces the main street and the scenery and lighting are very good. Breakfast quality is very good!

Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz

Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around. Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it. One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour) Check in was easy and quick, and staff is friendly also.

Very nice hotel, good check in experience. Julia at reception was excellent, very friendly and professional. Hotel room is spotless and clean and a nice fragrance throughout the hotel. Light and airy with a nice bar . I would recommend this to solo female business travellers

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

The room is clean and tidy, the breakfast is quite rich, the transportation is convenient nearby, there are different supermarkets, there is a park next to it, and there are Alexander Square more than 2 kilometers. It is not bad.

POSITIVES - Availability of a small kitchenette - Kitchen utensils, microwave, and crockery - Washroom was very clean. - Bed was decently comfortable to sleep on. - Cozy workplace and common areas near the lobby - Availability of ping-pong table and gym - Situated in a great neighborhood in Ku’damm NEGATIVES - Room can be a little more spacious - Temperatures can only be controlled by +/- 5C. - Lack of room service - Walls have become old and worn-out with lots of dents, scratches, and marks on them; needs renovation.

The front desk staff was very accommodating in getting me into my room quite early after an overnight flight. Rooms leave much to be desired. Beds are very tiny - what a toddler would sleep on. Beds are very, very firm. Room and bathroom weren't very clean. I had my 'do not disturb' sign on my door and received a knock from housekeeping. Repeatedly. When I went to the door, thinking the sign must have fallen off, the housekeeper pushed past me, handed me my 'do not disturb' sign and insisted I replace it with the 'clean my room' sign. It is a 20-30 minute drive to city center. The area is questionable for walking around on your own as a female traveler.