Queens Head Hotel

The staff is friendly and helpful, providing excellent service. The rooms are clean, spacious, and comfortable with great amenities. The location offers easy access to dining and activities.

Whilst this is a very old building, on arrival, it appeared dark, unwelcoming and in need of a lot of TLC. With a standard double bed in our room, together with our baggage, the bedroom became an impossible obstacle course as it was far too small. The bathroom was adequately equipped, but tiny. The mattress was well overdue for replacement. Having asked to reserve a table for dinner when we made the booking 7 months previously, it was disappointing to receive a message a few days before arrival that meals were not served that evening. An alternative was offered to eat at the sister hotel half a mile away, which was typical pub food, but adequate. On returning after dinner, we were expected to let ourselves in at the front door, as no staff were present and therefore the bar was closed. Breakfast could only be described as barely adequate, especially when compared with 6 other hotels and B&Bs we had stayed over the previous 2 weeks. At £124 for 1 night, this represented extremely poor value when compared with every other place we had stayed. A room price of £80 would be generous. I cannot recommend this hotel.

Comfortable stay. Staff were excellent, very friendly. Food great. Only downside, the rooms could do with a refresh and modernising, but didn’t spoil our enjoyment at all. Plenty to do within Berwick and surrounding areas. Well worth a visit.