Mercure properties in Brussels

The location is near the Brussels- Midi train station. Very convenient and walkable distance. The hotel is a typical 4 star standard hotel. So you don't need to worry about their service. The room is clean and quite big in general. Breakfast buffet has enough variety but to be honest with the price of 23 euro is a bit high. The jacuzzi is well-known but I didn't have time to try it out. There's a gym room in the hotel. Hotel service person is friendly. You can store luggage safely in this hotel. They have a big storage room and double check properly the tags when you redeem your luggage. So that you won't be worrying about someone taking your luggage .

Originally booked for Mercure Brussels Centre Rogier, and then changed to Hotel des Colonies Brussels by Mercure from Trip.com. During check in, we were asked if we book one over the other, indicating there are indeed TWO different hotels (and yes merging to one name by Mercure) and TWO different buildings. Picture 1 left is Hotel des Colonies Brussels (old building with old lift whereby you have to open the lift door manually, creaking floors, particular smell), right is Mercure Brussels Centre Rogier (modern, newly renovated, easy lift access). We were checked in to Hotel des Colonies and couldn’t even connect to a wifi properly. When asked about it, receptionist casually remarked they will reset the wifi and asked to try again, reluctant for the room shift. Tried and failed, we demanded to change to another room as we stayed there for 4 nights! We asked a different receptionist for this. Another thing is we were not informed about no room cleaning during check in. So when we requested one in the late afternoon, we were told to request it one day earlier and were asked to clean the bin ourselves at that point of time. Really speechless. Free coffee machine but not properly replenished and some cups were dirty.