Guest User
August 28, 2024
We have stayed here once a year for the last 6 years for an annual event we attend, and great to see a refurb has finally taken place. Stayed in a premier plus room, very comfortable and at the standard expected, only downside was lack of free view channels on TV, a very limited viewing option. Only premier plus rooms have air conditioning. The reception staff when checked were great, very friendly and personable. We booked to go to breakfast on the Saturday of our 2 night stay, this is at the pub next door and advertised in the rooms. This was the only thing that let the hotel down and stopped it being a 5/5 for me. Breakfast should have started at 8am, went to pub and it was locked and in darkness, asked at hotel reception and didn’t seem interested. Opened about 5 mins later, but nothing was out or ready, no acknowledgment from the member of staff not even a hello. The tea and coffee you make yourselves and are just the sachets of coffee with a hot urn of water. Decided to give it a miss and grabbed breakfast elsewhere.