Hotels near Ambiance on the Water, Kansas City

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room

It was nice great view of pool, close to food and quick trip! Recommend!

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

Overall the experience at the hotel was very good, however, check in was lengthy and I had another issue at checkout I'll explain later. There was only one lady at the front managing to check in a long line of people. I can only imagine that they are still short staffed after Covid times. I had checked in 24 hours prior and chosen a room on my phone app, but our room was not ready and was given another. No problem..just glad to get one after the wait. The lady was pleasant checking us in but never apologized for the wait or welcomed us as Diamond members. Room was small but overall clean. Would have liked to have a comfortable chair to sit in but not one in the room. Breakfast was a buffet and overall average/good. Now the part not so good...apparently Hilton is now giving credits for breakfasts for (Gold & Diamond levels). It's put into your account to be used to offset the amount you spent. The amount can be different depending on the hotel. In most cases you will end of paying more due to taxes. I find this offensive and in my case the bookkeeping got messed up and it ended up being added in rather than taken out. I had to end up calling the hotel on two occasions to get it worked out...but it did happen. I appreciated the help of JoAnn and Robert and the bookkeeping department. In addition when checking out, I received my statement, it only showed parking that was owed. I was assured that the breakfast & credits were already sorted out. That was not the case as I found out a day later. Because Hilton President did handle my situation quickly I gave a very good rating!

Stayed here recently for a conference; requested and received Suite Night Upgrade to the Presidental Suite! WOW! Now, the hotel and surrounding area had been without power for the previous 22 hr and just regained it a few hours before I arrived. Suite was def warm- and I thought it was because of the power outage. Tried to turn up the fan which didn't change a thing. (in fact, I turned all 3 thermostats I found in there down to 60 and high fan and it never changed over 4 days! So- this suite is on the 38th floor and spans the width of the building so different views of the city from LR/DR and BR. Large 4 poster bed-- but there is a 4 inch ”ledge” around the mattress which is waist high to me (at 5-6”) making it extremely difficult to get into! Then discovered the bedside table and lamp was too far away to reach from bed...3 of the 4 pillows were incredibly lumpy- glad I only needed one pillow! Flat sheet on the bottom which wasn't long enough to be tucked in on top or side so it looked like a war had occurred in the morning (oh- and 2 comforters on the bed but don't know if it ever got cooler than 75 or so!). HUGE bathroom- big double size tub (but the row of lights over it had 3/4 of bulbs out), big steam shower with fabulous water pressure (but mildew on ceiling and amongst the marble tile), large bottles of fancy products in the shower (that could not be opened for those of you worried about that-I'm not, but see lots of angst about this). Several spots in teh BR had mildew, and lightening wasn't great for makeup. LR has 2 love seat sized couches (found some sort of canisters in between the seat cushions- ew!) large desk, table for 8 on the DR side plus a full kitchen (but a dirty black plastic serving spoon was on the stovetop!). Lots of nice artwork throughout. Carpet was stained in many areas. Never saw a TV remote though TVs were in the bedroom, bathroom and LR (didn't look real hard in LR, wasn't watching TV anyway, but thought it was odd). Housekeeping did come in after 2nd night, remade the bed with the same (wrinkled) sheets. Conference rooms were pretty darn cold. Oh, and did tell front desk that the AC wasn't working, but nothing changed. (Heard someone else on 38th floor complaining too). Lounge hours are limited- never made it there. Did have a bite to eat in the restaurant bar one evening- def not worth the calories or $. Unfortunately not much around open after 5 or 6, esp on a Sunday evening. Lobby is gorgeous, lots of seating in many areas incl tables with outlets for working.

We were so surprised! Very nice hotel, nicer than higher class brands we have stayed at lately! CLEAN, updated, good breakfast. CLOSE to Arena, convenience wins it out. Rooms were dark, bed not the most comfortable (but clean is what matters!), not much for seating. One desk chair, otherwise just the beds, small window but overall highly recommend! Staff very nice. I would recommend to the company, a luggage holder for the room. Yes there was a large closet, and a long counter/bench to set your luggage on, however there was nothing by the bathroom. We were traveling with our kids, so I had to keep my bag in the middle of the room, after getting out of the shower I had to walk into the room to get all my stuff. I thought if only I had something to put my luggage on right outside the bathroom. None of these ”complaints” would warrant losing a start though.

Very nice hotel for a few nights in Kansas City. Location between the real city centre and the Country Club Plaza area is nice. Looking both destinations are reaching with a small half an hour walk. Free breakfast is also enough. The staff were very friendly and helpful.