Hotels near Helzberg penguin plaza, Kansas City

We had two teams, about 20 families, that stayed here for the MLK VB tourney held at the convention center (an easy 3 block walk). The hotel was clean and quiet, an important factor when trying to get good rest as athletes. Housekeeping was offered daily. I appreciated the number of towels available in the room, as well as the quality! We ordered from the on-site restaurant and the food was good with decent pricing, comparable to restaurants nearby. No complimentary brkfst. Hotel offered valet parking for $28/day, or there was a $10 garage just around the corner, and another for $18 the opposite direction. The hardest issue we encountered was finding a place to actually park/pull up to unload bags just to check in when we first arrived. Same for check out. Hotel is on a street corner w zero designated hotel parking. Ultimately, I would recommend this hotel and I’d stay here again.

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room

It was nice great view of pool, close to food and quick trip! Recommend!

As we drive up to the hotel I was concerned: on a dead-end, over-grown, and run-down area. Approaching the entry/registration it was very dingy and unappealing to be kind. We were directed to ‘door 6’ and as we pulled around to the parking area there were numerous rusted shipping containers, some open, others closed, several vehicles seemingly inoperable (junked). I requested we preview the accommodation before unloading. The door was awful… going inside was a dirty odor.. tenement… the room was just nasty. We left, received our refund. This inn is a disgrace to Quality Inns and has shaken our confidence in booking them.

Overall the experience at the hotel was very good, however, check in was lengthy and I had another issue at checkout I'll explain later. There was only one lady at the front managing to check in a long line of people. I can only imagine that they are still short staffed after Covid times. I had checked in 24 hours prior and chosen a room on my phone app, but our room was not ready and was given another. No problem..just glad to get one after the wait. The lady was pleasant checking us in but never apologized for the wait or welcomed us as Diamond members. Room was small but overall clean. Would have liked to have a comfortable chair to sit in but not one in the room. Breakfast was a buffet and overall average/good. Now the part not so good...apparently Hilton is now giving credits for breakfasts for (Gold & Diamond levels). It's put into your account to be used to offset the amount you spent. The amount can be different depending on the hotel. In most cases you will end of paying more due to taxes. I find this offensive and in my case the bookkeeping got messed up and it ended up being added in rather than taken out. I had to end up calling the hotel on two occasions to get it worked out...but it did happen. I appreciated the help of JoAnn and Robert and the bookkeeping department. In addition when checking out, I received my statement, it only showed parking that was owed. I was assured that the breakfast & credits were already sorted out. That was not the case as I found out a day later. Because Hilton President did handle my situation quickly I gave a very good rating!

room was gorgeous and hotel was near everything so booking and Uber for a drunken night around downtown KC was $10-$15 a ride. Front desk only had one person so that was not very efficient especially if that one person had to step away, you’d be standing at the check in for a while waiting, another downside was pool was rarely open. There wasn’t really any structured swim hours just an ‘out of service’ sign on the door every other hour.

I’ve now stayed at almost every 21C hotel (I haven’t been to Iowa). Gets an overall five stars with some stronger points and some weaker points. Strong: the artwork this time around was poignant, the thought provoking, and cohesive. The restaurant and restaurant staff were outstanding (The Savoy, reviewed separately). Their room service was awesome too. The beds at 21C have always been comfy and I like their toiletry products. Weaker: The front desk staff was a mixed bag. Generally helpful and nice, but I was received more coolly here than some other places. Housekeeping. I 1000% understand we are still struggling with COVID and the economy and labor issues. And I don’t know who had my room previously, but there were several small shards of glass in the seating area, there was a pair of underwear behind the couch (which I didn’t touch and left there), and I somehow found a pair of dried up old contact lenses on the bedspread. Please note, the room was generally clean and well appointed, but the three things I mentioned were pretty big things. Also, if we aren’t going to go back to having minibars (which I’m fine with), can we have mini fridges in the rooms? I get you’re trying to up-sell room service, but I would just like to be able to chill my water or have something cool to drink without asking for a (too small) bucket of ice. Would stay again. The positive far outweighs the negative. Tip: no valet parking, but there is a garage across the street that charges 10 bucks a night.