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Explore Guest Reviews of Hotels in Kauai

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Hanalei Bay Resort
3.7/561 Reviews
When I called the resort to confirm our room before we arrived, the hostess asked if we were the owner or if we were renting. When I informed her that we were renting, I was told that we may or may not receive the owners room. I immediately had a gut feeling that something was off with this comment. Well...sure enough...when we arrived we were placed in a room had problems that did not get resolved for the entire week of our stay. The air conditioning did not work in the living room and one of the bedrooms, and the phone did not work. We called about the A/C on the second day, and a portable unit was brought into our living room with a partial wood wall installed between the patio doors for the a/c ventilation (which blocked access to the patio and the beautiful mountain view. We called for maintenance again, but they never came. We also received a text from the resort that the a/c was low on freon and they were trying to schedule someone to come out and fill the unit. The following day, I received a generic text message from the resort asking how our stay was; going. After leaving a negative review, an assistant manager called. She informed us that they have been unable to schedule a date and time to get the a/c repaired; she apologized for the inconveniences and sent a maintenance worker to our room who emptied the condensation from the portable a/c unit. The assistant manager also asked that we stop by the office that evening because the manager would like to speak with us. When we arrived at the office, the assistant manager met with us and gave us two $50 gift cards; the manager did not come out and talk with us. I was quite insulted because $100 is nothing compared to the amount of money that we paid to stay at this resort. We feel that the resort should have moved use to a different room. As far as the telephone goes, we were unable to use it to call for a ride to the parking lot. Because we were staying near the bottom of a steep hill and because I have a walking impairment, this was very frustrating. One more thing is that there is only one restaurant operating on this resort. It is only open from 3-9 pm, so NO breakfast! It is also closed on Tuesdays and Wednesdays, so there is no fool on the resort those days. I came to this resort many years ago and loved it so much that I wanted to come back and maybe purchase one of their time shares, But, after this trip, I do not think so. We had lots of things planned and still had fun on the island, but I was so disappointed in our accommodations at the resort and the fact that management was unable to fix the issues.
Hilton Garden Inn Kauai Wailua Bay, HI
4.1/5110 Reviews
Very clean hotel and the roosters that wake you up are simply magnificent ... and then in the hall there is a ball of lard 🐱 which is the most beautiful cat in the world
Plantation Hale Suites
3.7/5103 Reviews
I booked 2 King rooms we asked for early check in, they couldn’t do that because they had been booked up the night before . We came back at 3:00 (which was their check in time) we could only get 1 of the king rooms at that time. She offered us a Double room at that point. I ask when the other king would be ready she said it might be ready around 5 (2 hrs after check in). We had to be ready for a Luau we had booked by 5 so we took the Double room . I asked about a discount for not getting the room we booked ahead for and was told no the the double room rate is more. The rooms are outdated, they look like they start to remodel some but didn’t finish (THE ONLINE PICTURES ARE VERY DECEIVING) . As far as the cleanliness of the rooms that was a laugh for BOTH ROOMS. There is a sigh to take your shoes off it is the Hawaiian way, that’s was another laugh our bare feet never touched the floor. I had to Lysol the bathroom down just to feel somewhat clean. I am sure that it was not COVID cleaned. Oh and the Air Conditioning was a window unit with a make shift vent to the bedroom from the living room in one room and the other room had 2 wall units. (They did work pretty good) One good thing is the fans work well. We did ask for a late check out due to having a late flight home and once again was told they couldn’t because they were booked up again. Then they called and gave us an extra 30 minutes. I find it interesting that most of the most of the rooms looked empty the whole time we were there. VERY DISAPPOINTED
The ISO
4/5106 Reviews
Breakfast: capsule coffee, whole wheat slices and white bread slices (with toaster), apple (whole skin), 1% low fat milk (ice, microwave oven next to capsule coffee machine), orange juice (concentrated orange juice with water) That kind, it is pure, but not nfc craft), grape sauce, butter, a dozen kinds of cereal. The hotel is very environmentally friendly and the tableware is degradable and disposable, so pack it yourself. No extra beds, children, parking, morning yoga classes from 6:30 to 7:30, yoga mats available in the room. The toiletries provided by the hotel are all lemongrass-like. There is no air conditioning. They are big fans, but the lovely island does not need air conditioning. It is very cool. It will be lit by the pool from 6pm to 10pm. There is a bull shed steakhouse in the hotel worth trying. There is a food land, safeway supermarket, there is a gas station at McDonald's, the traffic is simply not too convenient. The kenji burger at the intersection is a patties made with Hawaiian grass-fed beef. It is a family business. Can you eat the boss's mood?
Kauai Shores Hotel
4.3/5104 Reviews
Good access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb.
CASTLE Kaha Lani Resort
4.1/580 Reviews
We stayed in condo 112. I am starting with the Pros..The location was perfect had a beautiful view. The pool and grounds were very nice and well kept. Although the pool could use a little bit of repair and cleaning, there was some what looked like black mold on the grout in the pool, it was very clean overall. The staff at the desk and maintenance people were wonderful, Carey was very quick at handling any issues we had. Now Cons... I had researched ALOT and thought i picked one with a couch that looked relatively comfortable. I am aware of couches that are rattan and also a hide a bed but i guess i will have to be more attentive next time. The matching chairs were not comfortable either. My husband and i have back/leg issues so this was not acceptable. The bed was somewhat comfortable as they had added a foam pad and extra mattress pad. The sliding glass door was very hard to open. The louvered window on one side would not open. The side window louvered windows had pull up wooden curtains, one was broken and you could hardly get it up. The one in the kitchen window was not there, you could see holes where one might have been. We were along a main walkway so people could see in at all times. The one curtains in the bedroom was also broken the backing was shredded hanging down. The unit was relatively clean although the glass shelving inside the door was dirty. The toaster oven looked very worn.. The rug has some stains behind chairs to the left as you walk in. Wish was tile.

Frequently Asked Questions

Kauai Travel Guide

Looking for hotels in Kauai? Trip.com is a great place to start. If you want to stay at the best hotel in Kauai, Trip.com is here to help! If you travel to United States, visiting Kauai is a good choice. In Kauai, both areas with attractions and the city center are good places to stay.

Every day, travelers worldwide arrive at Lihue Airport to start their vacations and business trips in Kauai.

On Trip.com, there are 44 recommended hotels in Kauai. The local average price is 192 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 1 five-star hotels in Kauai at an average price of 192 USD per night. There are 6 four-star hotels in Kauai at an average price of 275 USD per night. There are 14 three-star hotels in Kauai at an average price of 190 USD per night. There are 1 two-star hotels in Kauai at an average price of 176 USD per night. Kauai has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Sheraton can choose a hotel under its name. Sheraton is the top choice of many travelers in Kauai. A popular hotel in Kauai, The St. Regis Princeville Resort is also one of the highest rated. Sheraton Kauai Resort is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Kauai, such as Pohaku-ho'ohanau and Pohaku Piko, Waioli Mission House, Mt. Waialeale. For short trips in Kauai, Brennecke's Beach, Poipu Beach Park are all good options. You can also visit top-rated attractions like Lumahai Beach, Hanalei Beach, Hanapepe Valley Lookout. Commercial areas like Hanalei Farmer’s Market, Pagoda, Princeville Center are ideal places to buy souvenirs.

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