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Krabi Hotels Recommended for You

Discover our trending hotels close to Real Rocks Climbing School, rock climbing Krabi, Railay Beach

5 star

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas
4.2/545 Reviews

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas

Ao Num Mao Bay Krabi|2.84km from Real Rocks Climbing School, rock climbing Krabi, Railay Beach
Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.

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Breakfast

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Family friendly

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas
4.2/545 Reviews

The ShellSea Krabi I Luxury Beach Front Resort & Pool Villas

Ao Num Mao Bay Krabi|2.84km from Real Rocks Climbing School, rock climbing Krabi, Railay Beach
Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.

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Explore Guest Reviews of Hotels in Krabi

Searching for hotels near Real Rocks Climbing School, rock climbing Krabi, Railay Beach? Compare room rates and reviews to find your ideal stay.
Wild Orchid Krabi by Villa Cha Cha
3.9/50 Reviews
Ao Num Mao Bay
My wife and I where very dissapointed with this hotel it is very rundown the swimming pool was in need of some serious renovation also the swimming pool was in the middle of a construction site of which none of this was mentioned when I booked the hotel at the end of September last year we had booked for 3 weeks but after a week we had enough of the constant noise from morning till night and asked be moved to another hotel which was arranged very quickly
Arawan Krabi Beach Resort
4/522 Reviews
Ao Num Mao Bay
The hotel is so super nice, the front desk brother helped me take the initiative to upgrade the pool sea view room for free, very good, next time I come to Krabi, I will stay at this hotel, the full score is impeccable in all aspects, it rained heavily, lying outside by the pool and lying quietly and enjoying the comfort of this heavy rain. I feel that the whole person has relaxed a lot. It’s really beautiful to shoot the sunset. At night, I listen to the sound of insects and frogs and fall asleep. Sleeping is too comfortable. The service at the front desk is really great. Great praise 👍👍👍👍👍👍👍👍👍👍, the car arranged when I left is very nice, individuality hahahahahaha, Anyway, very very happy
Diamond Beach Resort
4.1/527 Reviews
Ao Num Mao Bay
This is a beautiful resort with an amazing and nicely mantained ground. We highly recommend the wooden cottage if you stay at Diamond Beach Resort offering privacy and relaxing accomodation. All cottages are fully equipped with hairdryer and amenities for your most convenient and memorable stay. From the resort you have an exceptional panoramic view of Ao Nam Mao with Krabi's famous island such as Ko Poda and Ko Kai. This resort surely has a great unique location for kayaking and having a promenade during the low tide to explore the surrounding tropical nature and local lifestyle. Private longtail boat can be hired for islands excursion departing from the resort private pier during high tide, which is very convenient as the resort is only 10 minutes away from the famous Railay Beach. Khun Weerayuth, is a very hospitable person with kind heart as we were warmly welcome by his staffs, making us feel at home and relax for the best memorable holiday while in Krabi. We would definitely come back and strongly recommend the Diamond Beach Resort for families or couples who would like to expose themselves to a local experience with delicious food, lovely staffs and comfortable accomodation.
Fahsai Bay Villa
4/510 Reviews
Ao Num Mao Bay
ห้องดูสะอาดเรียบร้อยดีขนาดห้องกะทัดรัด จองมา 2 ครั้ง ครั้งแรกได้ชั้นบนมีอ่างจองครั้งที่ 2 ในราคาใกล้เคียงกัน ได้ชั้นล่างไม่มีอ่าง
M.P Resort Krabi
3.7/55 Reviews
Ao Num Mao Bay
booking a hotel for three people but the bed can be double but have to add 250 bht for an extra bed per day
Villa Cha-Cha Krabi Beachfront Resort
4.3/588 Reviews
Ao Num Mao Bay
This is our 4th trip to Krabi and subsequently the 4th hotel that we have stayed at. Villa cha cha in a nutshell is everything you want in a resort for a family trip. We booked the beachfront suite and it was nice, spacious and comfortable! The service is overall good but, and this is a minor issue, the food takes time to be served in the restaurant, which basically means you can enjoy more cocktails in the happy hour :) It is a 15 mins drive away from Ao Nang beach but they have a free shuttle service every half hour. Another thing they can improve upon is having another masseuse at their spa. There is only one masseuse and sometimes the wait period is too long!

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