Hotels near Sweets & Treats, Lake Charles

The resort fee per room per night was a surprise. Especially since right now all you get is the ******. Pool is still under construction.

e We had a terrible experience at the Mulberry. But I will start with the good. The exterior and public areas are well-lit and look like they are well taken care of. Check in was smooth, however, the trouble for us started when we got to our room and immediately smelled a strong odor of stale cigarette smoke. We set our bags down and began to survey the rest of the room which looked nice, when the smoke detector beeped. Then 30 seconds later beeped again and continued on. We went to the desk and requested a different room after explaining the situation. There was no empathy from the clerk, No apology as she told us, “ there are no more rooms.” I asked her if there was a maintenance person she could call about the smoke detector and she went on to explain to me that there is no one she can call, the owner lives over an hour away, and she was not willing to call another hotel in the area for me. I told the clerk that I wasn’t willing to tamper with a smoke detector in a hotel, and asked her how this was my problem? Again, no empathy and no indication she would do anything to assist with the problem. We returned to the room to stash our luggage, and began searching for other hotels in the area. After we found several highly rated hotels that had rooms available, The clerk called our room and said she had called the owner, and the owner was responding. It was after 9:30PM, we had been traveling all day during a cross country move, and we decided to go to waffle House down the street for dinner while we decided what to do. We decided that even if the owner showed up with a ladder and a 9 volt battery (over an hour later) to fix the smoke detector, the room still reeked, and by morning we would too. We booked at a nearby national chain and had a very nice room and good service. When we checked out after our dinner And asked for a refund, the clerk responded by telling us “I can’t do that“. Which was not surprising after her other responses to our concerns. The next day the charges were reversed and we were happy with that. My impression is that the owners probably do a nice job with this place overall, but this clerk was not trained in any kind of customer service or dealing with issues, and was utterly helpless when it came to even small issues. Their maintenance people dropped the ball by not replacing the smoke detector batteries on a schedule ahead of time, and their housekeeping dropped the ball by signing off on a room that obviously stunk. The owner dropped the ball by having a clerk with poor customer service skills and no resources to address issues.

Had the pleasure of staying at this hotel while in town for a cheer competition at Burton Coliseum. I really enjoyed my stay here. It’s centrally located with a ***** of other hotels and there are lots of places to eat and shop. Nearby is Target, Hobby Lobby, Marshall’s, and Ross. Olive Garden Walmart Panera bread and chick fil is also right across the highway. The beds were comfortable and the room felt like a suite. I had double beds and a little sitting area with a sofa and office table/chair. I could do some work while here. I loved how the toilet and shower were separate to allow others to get dressed and used toilet at the same time. Pros: centrally located to a lot of things, comfortable beds, easy check in, free breakfast, gym, pool Cons: only one person working desk at night managing front entry, phones, and housekeeping. middle table in between beds lacked an electrical outlet, the front desk market choices are expensive(10 dollars for a drink and pringles cup), and breakfast is nasty. I woke up with a few bite marks on my body both days but when I checked sheets for bed bugs I couldn’t really find anything. I even changed the sheets. So just watch for yourself

Excellent everything!!! Food great, service in all areas of casino great!! Rooms excellent!! I have not a 1 complaint about any of my visits at this casino!! I used to go to Golden Nugget however there point system is horrible and player rewards not good at all!! Lauberge appreciates your business and shows it by your rewards and points on your mychoice players card!!

Had a great stay. It was really quiet and felt safe even during the busy weekends. Will definitely come back here when I have to stay at a hotel as it’s also at the center of all you need. Was also really affordable; highly recommend.

Fabulous as always! We always enjoy our stay. Zoey Duplichain is a fantastic concierge and very attentive to the details. Our special order chocolate cake was fantastic. The water was perfect and the food is delicious. We absolutely loved it and we are going back next week! Can’t say enough about it! We love bills on the beach and Austin is a great server. The beach is great for walking at night and the atmosphere is great. Plenty of things to do and lots to see for everyone. We love golden nugget. The black jack is wonderful and they keep the drinks coming. We are going to celebrate my twins 21st birthday on Monday. I can’t wait it’s going to be absolutely perfect. We’ve ordered a cheesecake from Vic and Anthony’s. I’m sure it will be nothing short of amazing.