Grand Soluxe Hotel Gansu(Zhangye Road Pedestrian Street Store, Gansu)

I stayed here for three days and I can’t comment on it. 1. The service at the front desk is extremely poor. There is no sense of service. I am very impatient when asking questions. I can never get through when calling the front desk from the landline in the room. I call the front desk from the mobile phone and hang up frequently. If you don’t believe it, you can try it yourself. There is a tendency to be unable to live in love, and it feels like the main theme is a heartless, boring, and speechless person. 2. Hotel WIFI, the network speed is extremely slow, and the WIFI signal in the hotel room is unstable and often needs to be reconnected; connecting to the network requires logging in and frequent relogging. 3. The central air conditioner has no cold air, and the front desk reported that it is still heating. It has been so hot these days that I can’t sleep well at all, and the windows cannot be opened! ! ! 4. If you continue to stay, you will not tell the housekeeper that you don’t know how to take the initiative to clean the house. 5. The hotel breakfast costs 64 per person, which is not cost-effective. It is better to go out to eat a bowl of ramen + beef for 10 yuan.

I booked two rooms on the first day, and the order for more than 900 was canceled twice (the hotel did not confirm it). The third order for 1100 passed by in seconds. When I arrived at the front desk, I was given two room numbers ranging from a few to a dozen. I asked if there are any rooms next to each other. The front desk told me that the standard rooms were just like this. I said that the standard rooms were inferior to others. I really don’t have a good heart. I have stayed in hotels no less than 20 times a year in the past 20 years, ranging from more than 100 to more than 4,000. I've stayed at hotels with one or two thousand, mostly, but I really don't have this tone. When I got to the room, I was given a piece of fruit. I didn't care if I didn't want it. Yesterday, due to travel restrictions, I was too lazy to change hotels and I booked two double rooms. The situation is the same as mine The waiter told me that I would check out a room first, and you would give me a double room first. I put my things and wanted to go out. When I went out to eat and waited for the room, the waiter took all my things to another room. A room is really uncomfortable. After all, there are bags and cash in the room. This situation was rare in five-star hotels more than ten years ago, but this situation has never happened in hotels I have stayed in in the past ten years. I told you to change rooms when I come back after dinner. If you touch other people’s things, you should at least say hello. This is the minimum standard of human upbringing and the service industry! It’s not that I used to be a five-star, so I feel that I can’t afford to be a benchmark anymore. It doesn’t hurt to go out more and learn a bit... When the front desk told me that the things were taken, I was surprised. Why is there such an outdated style? "Service" The front desk also told me to quickly take down the previous room card. This hotel is almost becoming a government agency. When I checked out yesterday, they called me and said that there was a black patch on the floor in the bathroom. Is it easy to clean it? I was charged 30 yuan, which made me laugh. The journey from Tianjin to Xinjiang to Gansu and back to Tianjin is a wonder of yours. I asked the waiter, do you require your floor to be spotless? If the floor towel will be stepped on, if you are afraid of getting dirty, you can not provide it or change it to black. The staff said to negotiate whether it can be exempted from compensation. I was thinking that if it is not exempt, I will definitely sue. Obviously it is OK. Ming Qian insisted on saying that I damaged the floor towel, which really made everyone in the car laugh! On the way back to Tianjin today, I chose to rest in a small county town due to time issues. I stayed at a Home Inn Express Hotel worth more than 200 yuan. Even my parents said that this Express Hotel is better than this arrogant old-style hotel. Service really needs training! I would like to add that the black nails on the floor towel are so big. I don’t know how to get them on. The feet are not black and gray, but they are red, orange, yellow, green, blue, and purple😄