The Dorchester - Dorchester Collection

Excellent service from the whole team especially Sunali. Excellent Canepes and champagne in awesome surroundings. If was our 22nd wedding anniversary and it’s always a pleasure to come to this iconic hotel that makes an occasion extra special.

This hotel cannot be reviewed in a few words! Everything from the check in to the flowers in the public spaces to the staff to the rooms.....excellence on every level! We were blown away by the way we were spoiled as we were celebrating a milestone birthday. The way that we were pampered and wished over and over again made it a 3 day celebration that felt like one amongst friends. The breakfast service is superb, the food and Green Juice as well as the Sunrise juice that was recommended are beyond description. There are so many small touches and gestures that make the Dorcester a place to return to again and again! Thank you teach and every staff member that made another stay at the Dorcester memorable and perfect!

**5-Star Review for The Dorchester Hotel** The Dorchester is much more than just a hotel: it’s an icon of luxury hospitality. The name itself is synonymous with excellence, and my recent experience only reinforced this. From the moment you step inside, you're greeted by an elegant and refined atmosphere, where every detail is meticulously cared for. The service is impeccable, with a staff that is attentive, courteous, and always ready to meet every need, making you feel pampered and important. Every request is met with speed and kindness, and nothing is left to chance. The location, in the heart of London, is simply perfect: overlooking Hyde Park, The Dorchester offers a stunning view and an ideal position for those who want to explore the city while remaining in an oasis of tranquility and luxury. The rooms are a true dream: tastefully decorated, spacious, and equipped with every comfort. The feeling of well-being is unmatched, and the attention to detail, from fine materials to the most advanced technology, makes every stay unforgettable. The Dorchester is not just a hotel; it’s an experience of pure perfection. Highly recommended for those seeking the best in service, elegance, and comfort. A name, a guarantee.

I stayed in the Dorchester for 7 nights. I had a bag with cash, upon arrival at Dorchester I counted the money and put the bag under the table. Until the end of the trip, I didn’t touch this bag and didn’t take any money from it, only on the third day I put this small bag in another bag, which was also lying on the floor. when I left Dorchester for Cambridge, upon arrival in Cambridge I counted the money in the bag again and I was missing 1,400 dollars and 20,000 of my country’s currency in my bag. When my family asked me why I didn’t put the money in the safe, I was surprised because never in my life have I lost money in a hotel in any country in the world and I thought that Dorchester is a very decent hotel. Welcome to London…

Another excellent experience and stay at the Dorchester hotel. All staff were amazing as ever, the spa staff, front desk and the butler. We had a beautiful suite overlooking Hyde Park which really made our stay truly special. Special mention to the amazing Anuar, at breakfast who is just amazing, friendly and makes you feel so welcome and at ease, we look forward to seeing him again - Thank you again we can't wait to come back - The Beals

We had afternoon tea on Tuesday 2nd July. The ambience of the hotel and the food are excellent, with both the cakes and sandwiches being "straightforward/simple", but very well done. (We've had tea in other similar hotels and they almost try too hard and are too clever - "strange" sandwich fillings/bread, over complex cakes). The staff get it just right, with a perfect mix of friendliness and service. The only afternoon tea on offer is the Wimbledon tea (with English "champagne") at £125 plus service (so just over £140/head). The price is clearly stated on the menu, BUT this is way above other similar hotels which are around £100 plus service, and (to us) is starting to get out of reach/too high. The teas (the hotels own afternoon tea blend) were (very) weak; but one of the waiters rescued the situation by making us a "special" blend, which echoed his home county of Yorkshire ("thank you" for such good service"). Additional on the booking form we noted that it was our anniversary, but no reference was made to this (again, this is a small point, but they are a 5 star hotel !!) . In most hotels our experience would be rated as "excellent", but this is one of the best hotels in London, if not in the world.

What a wonderful weekend stay at The Dorchester. The newly refurbished public areas are superb and matched by the bedrooms. The staff whether at the front desk - thank you Annie - or at the Artist’s Bar, Vesper’s Bar or The Promenade were fantastic - they exemplify the meaning of service and going above and beyond. A very special place and we will be back!

Wow... what a 'glow up' this beautiful old dame has had since we last stayed in 2017. We had booked a night in London here so we could give our new car a road trip and, as expected, the staff, property, and experience gave us memories we'll never forget. We arrived early on a sunny Saturday morning, expecting to have to wait until we could check in. Not so... we parked right outside, walked in, and were greeted by the charming, wonderful front desk team who immediately checked us in and showed us to a brand new suite on the (brand new) fourth floor. Jonathan, the Front Desk Manager, seemed genuinely happy to welcome us back and upgraded our room to a beautiful park view suite, complementing us on the new car - just lovely. Throughout our stay, the staff here were genuinely kind, interested, knowledgeable, and highly competent - without the fussiness of some other hotels (the new bar in the Promenade is incredible... and the team revelled in telling us their piano there was Liberace's... that made me buzz even more!) A special mention goes to the doormen, Dave and Paul (I hope I have the names correct), who kept my partner's new car safe and sound on the forecourt all night, charged it, and made sure we had all of the essentials needed for our 2.5-hour journey back to the Midlands on Sunday. How magical it was to check into a stunning suite just two weeks old and smelling of new wood, carpet, and finishes, while maintaining the almost century's worth of tradition of exquisite, personal service in the grandest of grand hotels in London. We have a love of the Dorchester Group properties, having visited their Windsor sister (Coworth Park) just three weeks before and experiencing the same incredible service. A stay here is a once-in-a-lifetime experience, but one which I hope to repeat every year of my life. Thank you, The Dorchester.