Hotels near Open Park, Miami Beach

Our service at the beach was wonderful! Alejandra was an excellent server. It was a very relaxing atmosphere. They have great lounge chairs and umbrellas. You can rent larger lounge chairs and cabanas for the day, too. It was easy to access the beach directly from the Fontainebleau property.

The staffs serve well and they’re helpful staff. The first night I couldn’t sleep because the air conditioning was too noises, and the second night I could sleep because I switched off the air conditioning. So I suggest that make mosquitoes nets to instead of sealed windows without fresh air, if use the fans to instead of noises air conditioning may be good for both of gusts and hotel(this hotel name is Freeland Hostel) I haven’t been to staying in generator hotel so no opinions for Generator Hotel.

All good, I spent two nights. It is very well located, the staff is correct. I had no problems! I was just passing through

It was wonderful having the ocean in your backyard. Pool was amazing especially at night. Room was smaller than we had expected. The location was amazing. Shops and restaurants lined the streets.

We had a (pink) deluxe king room (275 sq/ft) and it was wonderful! We were not in the main building, but we’re a short walk away in the complex. There was a kind porter to help with luggage. The size was just fine for us, and we had plenty of room to store luggage under the bed or on the side of the room. The shower pressure was fantastic and the in room amenities were a wonderful touch. There is a coffee maker in the room with mini bar/fridge. No microwave. Room service breakfast (for a fee) was delicious, and the house coffee was fruity, chocolatey and delectable. Lighting was on the darker side, but people might be forgetting to turn on an overhead light on the ceiling fan. You can do this on the wall switch top button. The furnishings were modern, classy and opulent in the room and in the hotel. I truly felt like I was in the pages of a magazine, but it did not feel stuffy or pretentious at all. Staff were wonderful and helpful. After reading reviews, we brought ear plugs just in case, and we definitely used them. Noise is an issue (hence 4 stars), but if you are prepared for this, it’s not a shock. The hotel is in a fantastic, lively area with great restaurants and shopping, but it can get loud at night on the weekends. Prepare for this, and it won’t be an issue. You are charged for extras you may not use, but we greatly enjoyed the stay even when not taking advantage of the extras. We will definitely be back!

Worst hotel experience I've had in my entire life. Please don't stay here, it's not worth it at all! 1. The hotel is right next door to a nightclub that blasts aggressive EDM from 10pm to 7:30am, even on weekdays (I stayed here on a Wednesday). I wore heavy duty earplugs, a pillow over my head, and took sleeping pills, and I still wasn't able to fall asleep due to the thumping music that vibrated the whole room. There is no one at the front desk to help, and no one picks up the hotel phone line after hours. 2. On the rare occasion that someone is at the front desk, they are extremely rude and unhelpful. The morning after the nightmarish stay, I went down to ask the manger (Sam) to change my room due to reason 1. He just shook his head, told me to suck it up because I had already paid for my unrefundable stay, and that there was nothing he could do. He said all the rooms were full. When I showed him that there was still availability when I checked online, he said that those rooms were even louder than my room, so I'll be even more unhappy there. Whenever I offered more solutions, he would interrupt me and shake his head and tell me to suck it up. I almost had a panic attack out of frustration, shock at the poor customer service, and lack of sleep. If I were to collapse, he probably would have just told my corpse to suck it up. 3. The room itself was fine, nothing special, solid 2 or 3 star quality. However when we walked in we were overwhelmed by a strong, chemical-y, lemon smell. I'm guessing this was because the rooms aren't properly cleaned and are instead sprayed with cheap Febreze. The smell gave us a headache, so we had to leave immediately and open the windows while we were gone. When we came back, we tried to turn on the AC but it didn't work. We called the front desk but no one was there at 9pm. We had to just suck it up, as Sam would have said.

Hello. I want to report Viajero Miami, located on 1120 Collins Avenue, Miami Beach, Florida, 33149 for refusing to refund me two nights that I paid for and they, for NO REASON, refused to do business with me, so I didn’t stay there for the last two nights and had to look for another place to stay. What happened was: they offer in their rate towel for guests. I got back from the beach today, cover in sand. Wet and cold and they said they had “no” towels available. SHEILA that attended me was super rude since the beginning of the conversation, telling me in a very rude way that they didn’t have any towel and that they had to idea of when they were going to have towels. She was rude since her first word and obviously enough I stared being rude back. I told them I was going to wait for a towel at the reception and then funnily enough, a clean towel appeared out of no where in less than 5 minutes. When SHEILA was giving me the towel, I thanked her and was leaving and then she tried to lecture me which obviously I did not allow her to do that as I am not a kid and most importantly not her kid . So we ended up having a little argument. We were basically talking over each other. During this moment I NEVER threatened her, NEVER called her names, NEVER screamed, the only thing I kept on saying was: “you were rude first, you were rude first” and that was all! I went to take my shower peacefully and once I was out, I was surrounded by 5 cops! FIVE!!! They treated like a criminal, they gave me 5 minutes to pack and thrown me literally on the street, with 3 suitcases and no where to go in the busiest week of the year in Miami. I never felt so humiliated and mistreated in my whole 45 years of life. I am a kind, friendly and respectful person, all the rest of the staff knows me and were really nice to me. They can testify what I am saying, talk to the cleaner of my room (208), they will confirm my character! I want my REFUND for the two nights that I did NOT stay there because they refused to do business with me, with NO explanation so if they refused to do business for the last two nights, I want my refund for my two nights, it is just simple and that fair! I had to find a place in a Saturday when the town is packed and pay a much more higher price. I am going after my rights here in the USA. They cannot do that to people. I filled a police report and share if requested. You can and should definitely talk to any staff or any guest there right now and they will backup what I am writing here. I have many witnesses that will prove that whatever SHEILA said is not true and she lied! I don’t want to fight and honestly I just want to move on from the most frightening situation of my life so please just refund my money! I recorded the whole situation and can share if requested and will use for legal purposes. I did NOT disrespect the staff, I had this misunderstanding with ONLY SHEILA, and I did NOT threat anyone, I did NOT threat SHEILA. They refused to

Overall-the location is where you benefit from staying at this hotel. That is pretty much it. Check in: We checked in on a Saturday evening. The rooms were not ready when we called at around 5 (rooms are supposed to be guaranteed at 4). We kept calling a couple of times after and our room was still not ready. Our room was ready by 9pm. They do not mention a resort fee per night when you book. They mentioned it at check-in. We paid 136 dollars for 4 nights (on top of what we already paid for our stay). This amount you do not get back. They took $150 for incidentals (this you do get back-apparently, we will see in “some business days” -as stated by Tina) They have valet for your car which they charge 40 dollars a night. I paid 160 for the 4 nights we stayed. They did not assist with bringing any of our luggage to the room. Even under the circumstances of us checking into our room at 9pm! We took the trolly from the lobby and packed our stuff and rolled it into the smallest elevator that seemed like it was going to break while on it. I wanted to put some bags in my car one of the nights and the night time front desk worker (named Luz-I had to ask Tina for her name and she was very hesitant to give me her name. But the night time front desk was Spanish with brownish/blondish hair) Luz said I can walk over myself and put my stuff in there. She said “no one is stopping me from getting into my car” and again insisting I can go myself. She was so rude and just a nasty attitude. I don’t understand why the staff (Tina and Luz) were so nasty! You work in hospitality! I insisted in speaking to manager and the manager was never in. Everyday you do not have a manager in? Lies. Pictures on website are not reality: We booked the superior queen room which was the size of a closet. As we were investigating the room we found the following: 1. Smoke alarm out of its socket 2. Refrigerator not plugged in 3. Lamp shades ripped 4. Comforter ripped 5. Toilet paper holder broken 6. Soap dispenser broken 7. AC leaking 8. Pull out table by the Safe had some dirt inside I took pictures of all of these things and showed it to the front desk. Again, her name was Tina. She said “this is not okay” and took pictures off of my phone of all the horrible things in the room. At first I thought she really understood how bad this was. She stated that she can get us a complimentary upgrade into a better room. I was so excited and ran up to my room to pack my things for a new and better room. Not even 2 minutes later, Tina calls my room and says “I am not able to give you the upgrade, I am sorry.” I asked “ what happened? two minutes ago you checked the system and you said you were able to give me the upgrade.” All that Tina said was “I am sorry” there was no explanation given, even when I kept asking what happened, all Tina said was “I am sorry” (WEIRD!-an explanation would have been a normal response and I would have accepted her explanation. But all I got was I’m

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

Easy shuttle from the airport. The automated Hilton Honors pre check-in worked well so we headed straight up to our but on arrival we discovered our room was next to a very noisy elevator and every time it passed by it made a loud metallic rattling noise on the wall next to the bed. We called reception and eventually got an answer. They said they would call back to let us know if they had another room but after 30 minutes did not call back. I went down and joined the reception queue and then eventually did get a room away from the elevators. The reception said they were aware of the noise issue. We decided to go for a cocktail before retiring (they had ”Havana Night” specials?) and it was the weakest and most tasteless cocktail on record. Other than that the room was comfortable and quiet.