Explore Guest Reviews of Hotels in New York

Fairfield Inn & Suites New York Staten Island
3.8/5121 Reviews
The hotel service is good, there is a free car to the pier, and you can take a free boat to watch the Statue of Liberty in the United States from a distance. The breakfast variety is relatively small, and there is free coffee 24 hours a day.
Hampton Inn & Suites Staten Island
4.1/5108 Reviews
Multiple issues with our stay. 1-SAFETY: I don't understand how the property obtained a certificate of occupancy. (A) Room doors stick such that one needs to use two hands to yank on the door to open it. This presents a very obvious fire safety issue as it makes egress difficult in case of emergency. When entering the room, I risked injury to my shoulder trying to open the door. [This also presents a security issue, requiring guests to yank hard on the door to ensure that it has closed fully and locked.] (B) Elevators repeatedly stuck, requiring opening of the doors to resume operation. When operation resumed, elevator made abrupt movement which was disconcerting, not only to me, but to other guests. 2-Staff member who checked us in was rude; didn't tell us details about the breakfast, didn't explain the $35/night security deposit, just overall surly and very atypical of a Hilton property experience. 3-Price: I was under the impression that Hilton Honors members booking direct on your website/through app had the best pricing. If so, why did my sister-in-law who booked through a 3rd-party site not only pay less than we did, they were eligible for cancellation at that rate (which we would have had to pay even more). The property is dangerous, and not what I expect as an Honors member for many years. They need to do better.
Hilton Garden Inn New York/Staten Island
3.9/5105 Reviews
There is a lot of free parking and parking is very convenient. The hotel is closer to Newark Airport and UBER is about 60 knives. Breakfast is buffet, 16 knives per person.
Holiday Inn Express Staten Island West, an IHG Hotel
3/516 Reviews
We stayed in February of 2023, having traveled back to our home town from out of state for my adult daughter's birthday. I was reminded because my husband asked if we were going back this year - and warned me against booking this hotel ever again. I booked it because I'm a Marriott Bonvoy member, and because the Hilton on South Avenue was all booked up for a wedding. I know the area, but didn't connect the address with the actual location until I got there. That was my mistake. The hotel itself ... isn't completely horrible. That's about the best endor*****t I could give it. It's a bit shabby, with worn carpet and upholstery, and a burn on the sink (non-smoking hotel?). But Staten Island is out of the way, and I know from experience there are worse places in that town. Even so - Marriott considers this a 3-star property, and it just isn't; it's a solid 2, so know what you're getting into. In 2021, there was an SNL skit with Billie Eilish called ”Hotel Ad.” It might have been written for this place. Here's a pertinent line: ”Situated between the DMV and a darkened Sonic, it’s the location that will make your Uber driver say, 'You’re sure?' ” It's literally like that. The hotel is behind a defunct ***** mall that even the DMV abandoned, and right next to the highway. The highway is the good part; you won't have to drive around to find it. Considering the ghost town vibe, the price is frankly hilarious, and reflects what you might call a ”Hey, it's inside NYC City Limits” premium. The same dates this year are going for the same price over at the Hilton, and South Avenue, while not exactly walkable, at least isn't scary. I say this as a native. Really, don't stay there.

Frequently Asked Questions

Local Travel Info

Number of Hotels6,664
Number of Reviews63,167
Highest Price€4,526
Lowest Price€101
Average Price (Weekdays)€438
Average Price (Weekends)€482