Hotels near Pine Grove in Ottawa

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

Had a little wobble at the beginning, when the room I was given had a giant crack across the window; however the issue was resolved quickly and professionally. The replacement room was excellent and while the tv remote was non functional, I was able to have it swapped out quickly and with no fuss for a working remote. The restaurant was fine, and while a little pricey, was tasty. Cleanliness of all common areas and the room itself was top-notch. Next to the Ottawa airport, so super-convenient for travelers, and I never heard a thing from outside so the sound dampening is excellent. I would definitely stay here again.

First of all, I want you to know I have done many reviews of a variety of hotels over the years, and I am not affiliated with any brand, chain or company. Most of the time, I have a great experience and see the benefits of the stay and just try to help others by taking detailed notes and posting long, detailed reviews, so you can plan your stay or stay away, lol.  Read as much or as little as you like, my goal is just to help people out, and to reward places that give exceptional experiences. This desire comes from many years of reading reviews and scouring web sites but often not finding the information I need when travelling with my family. In regards to this Marriott, I have never been so impressed by the design, the value and the features of a hotel, EVER. I didn't believe that after 30 years of hotel stays I could be impressed this much, based on this price point. We stayed at a resort in Algonquin Park a few weeks after our visit here for $650 per night (granted, it included breakfast and dinner delivered to your room) and I would rather have returned to this Marriott. I kid you not, and my wife would agree. Go here. See for yourself. You will not be disappointed. Wow, where do I begin?   Right out of the gate, this is NOT a ”2 Star” hotel. I am not sure how the categorization works, but It is far, far superior to that, and that should be corrected. As a 47 year old father of two kids who played hockey, (plus my own traveling in a past career) I have stayed in my fair share of hotels. This hotel is by far the nicest, best equipped and best value of any of them.   No question.   If you come here, and I certainly suggest you do, you'll be shocked at the size of the rooms, the quality of service, and the amazing staff. Its unreal. The front desk staff were great, kind, friendly and knowledgeable. Thanks again Chris and Amani. You were wonderful, especially when asking how many keys we needed. Most hotels make you ask for more than two, and we always need more than that when travelling with family. The lobby was wide and spacious. Everything was spotless. There were lots of carts for our bags and 4 elevators ready to take us up to our room. There is a small concession area near the front desk offering pop, frozen microwave meals, chocolate/candy/cereal/protein bars and some handy basics like playing cards, laundry soap, Tylenol, etc. There is a price list clearly posted (see pics) and these items are available 24/7. A great idea for sure! You will also see an ATM in the lobby, which my son used to pay for our pizza later that night. There was a fee (of course) which sucks but it was handy when needed. There is also a ”business centre” near the lobby, a wonderful thing to have if you need to print off a document or if you forget your laptop...or if your daughter finally admits she has one more assignment to do for chemistry....lol  The elevator area is incredibly designed to be open and welcoming. No cramped spaces anywhere in this ho

Our flight landed in Ottawa well after the rental car companies at the airport shut down for the day. We decided to stay at a hotel close to the airport so we can go get our car the next morning. This hotel is really nice, spacious and clean! The front desk reps were all very upbeat and friendly. Our room was huge! We had 2 queen beds and there was a sitting area with a second tv and a full size sofa. The decor is a very clean, modern feel. The bathroom had a big glass shower with a bathtub/shower beside it. Tons of counter space in the sink area for all our toiletry bags and very well lit. Breakfast was a help yourself deal with hot and cold options. I wish I had booked this hotel for our entire stay instead of just one night, but being beside the airport was just too far away from all the touristy things in our capital city. I would definitely recommend this hotel!

Stayed at this hotel recently during March break. Check-in was very quick, as I did the online check-in beforehand. I got the room I wanted, away from the elevators. The hotel lobby and common areas were very clean, as was our room. The room was quite spacious, we opted for 2 Queen Standard. The complimentary breakfast had lots of warm and cold options. The ladies running the show were super nice and very helpful. As soon as an item ran out, they replaced it immediately. The desk Manager was also nice. My only complaint was the noise inside the room. We would get an intermittent noise that sounded like fireworks being launched. It was a bit disruptive. Also, I think the heating system was quite noisy too (or it was another non-traceable noise). The indoor pool is very tiny and there is no hot tub (which would have been nice). Overall, nicely appointed hotel and well-situated

I rarely stay in hotels however I came to Ottawa to celebrate a kilometerstone (milestone for Americans ;-) birthday and decided to splurge a little. I was able to talk a friend into coming with me. I first saw this hotel on TripAdvisor, went to their own website and found I could book 4 nights for $119/nt. I spent about an hour looking around some of the big Internet travel sites and found the exact room promoted on one of them for $89! I called the hotel and asked if they price matched. After about 10min of them looking online to find the promo I was looking at, the shift supervisor approved the match! I had to agree to pay for all 4 nights whether I used them or not. I didn't care because I was coming! The location is GREAT, next to TransCanada/417 highway. That was very convenient as I had to drive to Carp the next morning and that was the highway I used. I was on that expressway 2 minutes after leaving the hotel! Check in was fast and efficient. The person checking me in was confused when I told her I was on a $89 promo, she had not heard about it but eventually found some notes on my reservation in the computer. Even though there was free parking, I wanted to leave the car at the hotel most days and take public transit downtown. I had heard even with the government shut down, parking was scarce and expensive in the city center. On check in I happened to ask how close a bus stop was to take us downtown as I wanted to do the double deck Grayline tour on Sunday and Monday. The desk clerk said I didn't need to take the city bus as the double deck bus picked up their guests every morning at 9am at the hotel! BONUS! I'm glad I asked. Our room was on the fourth floor and included two very comfortable Queen beds with 7” mattresses and fluffy comforters, a very nice bathroom, 40” LCD TV, small refrigerator, microwave and coffee maker. They also had WiFi that worked great! There was only one ceramic cup and one plastic cup for the first night, we would have liked two ceramic cups but it was too late to call down and ask. Both my friend and I noted how quiet the surroundings were. Almost the entire floor had booked rooms for two nights but we didn't hear much noise. Also, we were on the back side of the hotel not facing the street or highway so that may have contributed to it. If I were to return, I would ask for a first floor room on the same side of the hotel as each had direct access to the parking lot. Although the room was very clean and comfortable, there were not enough electrical plugs and the only available one to plug in my cell phone and computer was so worn out that the cables would not stay in the plug. I always bring extra cables, I had a long extension that ran from near the head of my bed to the table at the other end of the room. Without it, I would not have been able to charge my devices. One thing that would help is a USB hub of some sort on the night table - maybe a hotel lamp with USB hub built in. That would hav

my original review is at the bottom, because Tripadvisor does not allow edits to reviews or updates (seems ridiculous to not have that feature) I wanted to update. Review is still not perfect as they are still doing renovations and the actual exp I had but once renovations are done this will be a great place to stay 5 stars. management contacted me and was very apologetic about the stay and offered wonderful incentives to make up for the experience I had. they are very open and fair and will try to do the right thing to correct a situation. should you experience something unfortunate at this hotel know that management will take it seriously and truly cares about making things right. I now trust this place completely and feel comfortable knowing anyone I direct here will have their expectations met. I can't mention enough about the staff! Other hotels should start poaching these employees or figure out the training they go though or management techniques. It is NOTICABLE how switched on and caring the staff is. You'll have to go to find out what amazing staff this place has they truly make you feel welcome and seem truly happy to be working there. -original review After a long drive to get to a hotel room that has a horrible musty smell is one thing that could be tolerated. I’m not a fancy person and was debating if I could just deal but when my partner stepped on some spikes from the carpet that was enough to be done. The protector ***** that normal places have from the room to the bathroom tile was missing. Further to that I scraped my hand on one of the exit doors that had some rusty metal from previous holes that were made in it. I would not think this place is safe for kids at all based on how much danger seems to be everywhere. If you must book considering they were doing renovations demand that you are put in a renovated room or don’t go. Fine if desperate to not sleep in your car but it literally is the bottom of the scale of what one would expect from a hotel.

Breakfast is simple but can be full room is relatively large parking is free, air conditioning noise can be accepted very warm, 1000 meters from the hotel, there is a large barrel, Huahua supermarket, supermarket, supermarket, Chinese food, I eat the big drum rice noodles, the taste is generally very expensive, others are pretty good. There is a Canadian Aviation Museum nearby with children who can take the tickets to the children 10 yuan adults 15 yuan parking 3 yuan per hour

Very clean! Nice sized room and nicely decorated. Beds comfortable. Breakfast had a good selection. Coffee and tea all day. Coffee maker in room. The only complaint is that when entering the ”entrance” sign is at the exit. It is a one way and makes no sense where they put the sign. Underground parking which is great for cold Ottawa winters. Just go right up from your parking spot.

Friendly staff and good accommodation. Great location for a near airport stay.