Bintan Hotels with Private Pools

"We recently stayed at Four Points by Sheraton Bintan for our Crystal Anniversary, and I just want to express our heartfelt gratitude for the wonderful experience. From the moment we arrived, the team made us feel genuinely welcomed and well taken care of. The staff went above and beyond to make our celebration extra special. The thoughtful touches, the warm greetings, and the attention to detail truly made our stay memorable. We could really feel the effort they put into making our anniversary meaningful, and it’s something we deeply appreciate. The room was comfortable, the surroundings were peaceful, and the service was consistently excellent. The entire experience reminded us why Bintan is such a perfect quick getaway, and why Four Points stands out with its hospitality. Thank you once again to the entire Four Points Bintan team for making our 15th (Crystal) Anniversary trip unforgettable. We’re leaving with happy hearts and beautiful memories. We’ll definitely be back! 💙✨"

"Great villa!! I’ve got the deluxe one for 2 pax, and it’s HUUUUUGE! Loved the service too. Tbh I texted them the night before about transport from the ferry the replied me in no more than 10 mins. The best part was I didn’t realise that Indo time is 1 hour behind sg, it rly only hit me when we reached bintan and my iphone time changed LOL. BUT — after communicating with them while aligning the ferry, the pick up was already there by the time we were done picking up our luggage! Looooooved the service, we genuinely stayed in the villa most of the time. And not sure why people are complaining about the food — I found it pretty good."

"This resort offers a truly unique and serene experience, tucked away in a secluded part of Bintan. It's perfect for those looking to escape the hustle and bustle of city life. As it’s located in a rather remote area, there isn’t much in the immediate surroundings, and activities are quite limited unless you're willing to travel out to the main city, which is about an hour’s drive away. However, the villa itself more than makes up for it — beautifully designed, exceptionally clean, and thoughtfully maintained. What really stands out is the level of service from the staff. They are prompt, attentive, and very responsive, especially when it comes to communication through messaging apps. If you’re in need of a peaceful short getaway to unwind and recharge, this place is definitely worth considering."

"The villa (especially the bathroom!!) was clean and above our expectation! Everything was working fine, and we were very well covered throughout the trip! We communicated with the very friendly and helpful staff through their WhatsApp to request for buggy ride, extra towel, housekeeping, whatever you want, and they responded very fast. Legenda Cafe provided breakfast, lunch, and dinner. We had our breakfast there, and for weekdays breakfast, they do semi buffet where there is a small spread of food, and you can also order dishes from the menu. On weekends, they do full buffet breakfast. Food is good, mostly local food which is awesome. We did not see any minimarts within the resort, but the resort does provide transport to travel around Bintan. For instance, RP100k for two-way transport to Lagoi Bay. Private beach is only a few steps away from the cafe, and also walkable from our villa. Sand is super clean and very well maintained! Just note that since we are in nature, there are bound to be bugs / insects, so bring mosquito patches / sprays. We will definitely come back here again next time with family!!"

"Our stay was just perfect. It is a beautiful Balinese traditional set-up villa, every staff was friendly and so kind and it really touched my heart. It's a bit old property but perfectly maintained, I didn't feel it's old at all and I was rather impressed how well they kept this beautiful villa. You can also notice a great attention to detials, the person (people) came up with this design and architect must be genius! I was worried after seeing the review on bugs, yes there are bugs, but it's perfectly natural cause the villa is in the middle of the nature! That's the charm of this resort. I would be concerned if they use too much chemicals to kill the bugs. I hate bugs but there was nothing harmful - like a roach I always see in HK.. so I was totally ok! There are cute lizards roaming around too, I really loved watching them. I really enjoyed staying in Banyan Tree but most of all it was people who made my stay memorable - everyone smiles and greeted so nicely which really made my trip. They were very attentive and accommodating too. I wish I could go back one day!"

"Returning to Bintan Island after more than two decades, I never expected such a wonderful experience. The hotel is brand new, located right next to the recently opened Holiday Inn. Guests have full access to the facilities of both hotels, including the Holiday Inn's Kids' Club – which was incredibly convenient for us, allowing us to confidently leave our children with the staff for a few hours. The hotel boasts its own private beach, offering a quiet and relaxing environment. Honestly, there's no need to fly all the way to Bali; Bintan Island offers a perfect short getaway. While the island's town doesn't have much to explore, we thoroughly enjoyed our time at the hotel. The room design was very tasteful and spacious, complete with a sea view. There was absolutely no noise pollution. All the staff were incredibly friendly; no matter where you went, their smiles and greetings made you feel warmly welcomed. Overall, this stay far exceeded our expectations, and I highly recommend it to families or couples looking for a relaxing getaway."

"We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."

"Came here with my mother and we both loved it, the service was impeccable from the very start to the end. Everything was smooth, when they picked us up from the ferry terminal we were greeted with cookies and a cold towel. Upon reaching, everyone was so helpful and it was convenient to get around as we just had to call or drop a text and a buggy would be sent to pick you up and bring you wherever u want. With every room, you get two very nice bicycles for you to go around and explore. They plan lots of activities so you definitely won't be bored, some of the complimentary ones include free yoga, kayaking, stand up paddling, etc. The paid ones were also very worth it, the spa massage was just lovely. They even hang a hammock in your room upon request and it was my favourite place to relax. The room itself was very clean and spacious. What surprised was me that every night they would place complimentary traditional snacks and a little bed time story of a traditional tale in your room (We got kueh lapis and Kue Bingka Ubi), we did not know about this so we were super happy, felt like every detail was well thought of. Additionally, I was celebrating my mother's birthday and they surprised us with a cake and lovely set up on the bed. There were quite a bit of insects but can't be helped if you want to enjoy the beauty of nature. They do take utmost care against this with each room including a tray of insect repellant, coil that is free to use and we also learnt that everyday they fumigate the place and spray it down twice to reduce insects. The complimentary breakfast had such a good spread too and their on site pool bar and restaurants were all delicious. I usually do not write reviews but this was such a beautiful experience, I had to write this. I would love to give my thanks to all the lovely staff for such a good experience. We will definitely be back!"

"Staying at the Cabin Villa at De Bintan Villa has been such a delightful experience! I’m so happy to be back, and this time I had the chance to try their new cabin with its serene sea view. The staff here are incredible and truly made my stay feel warm and welcoming. Plus, the room was spotlessly clean, which made it even better. The journey started smoothly with Bobby, who picked me up and made the drive comfortable and enjoyable. Agus who sent me back to ferry terminal is awesome too ! At the Cabin Villa, Erni and Deka were always there with bright smiles and friendly service, making sure everything was perfect. Andy, who drove me between the Cabin Villa and the Cliff Cafe, was also exceptionally warm and friendly, which made the experience even more pleasant. At the Cliff Cafe, Suhardi and Seltiya provided attentive and helpful service, making me feel right at home. Overall, it was a wonderfully warm and enjoyable stay with a great room and kind people with beautiful smiles. Thank you so much for everything, and I can’t wait to come back again!"