Bintan Hotels with Gym

An Unforgettable Stay at The Sanchaya Bintan – A True Paradise! Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort. A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality. We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home. A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect. And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience. This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special...

Amazing place to stay if you need to just relax and recharge in the calm. Just idle time sitting in the patio of your sea view villa and enjoy looking at the sea or walking by the beach collecting sea shells and finding baby mud crabs inside of the sea shells. It was not our first time staying at Mayang Sari or one of the other Nirwana properties. Hence, the smiling staff with their impeccable service levels is never a surprise but always a pleasure. Mayang Sari has its own restaurant, the Deli Cafe, where you can get local and western delicacies and drinks. The property has an Indian restaurant, Spice, which is a 5 minute walk from Mayang Sari, and Nirwana also has its own restaurant. They have a pick and drop shuttle from the ferry terminal, which makes it very convenient. Just a call put that this is Lagoi, so please don't expect to have malls around, and the city centre falls in the Tanjung Pinang area.

Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.

Pros: Kids club and kid-friendly pool/water play were great. Room was spacious, bed was comfortable, and amenities were provided. There’s also a gym and massage service available. Cons: Very poor soundproofing — could hear people talking and laughing from the street. Hotel was under maintenance and felt rundown. Floor felt sticky and not clean, room was stuffy with mosquitoes, and air-conditioning was not cooling even at 18°C. Bathroom was not kid-friendly. Massage was done in a regular hotel room with no music or ambience, making it uncomfortable. Reception staff were generally friendly, except during check-in. I was asked to provide proof for an issue that was not my mistake, which made the experience unpleasant. Overall: Good facilities for kids, but cleanliness, maintenance, air-conditioning, and check-in experience need improvement.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

Location is out in no-where. Nothing is nearby. Nothing to do. It is quite isolated from everything. U choose only if u want extreme isolation from rest of the world. U need to eat at the resort only because there is no other alternatives nearby. But the food was good and quite reasonable. For facilities, there is nothing worth mentioning. However, the villa is lavish double storied, but we only used the above storey. The asthetics is good but the upkeep is not up to the expectation. Had washbasins clogged and closet water hose leakage but was quickly resolved when I brought it to their notice. So service overall was very good.

I had a very quiet and undisturbed stay. The soundproofing in the room was excellent, the hygiene was reassuring, and the staff were friendly. Overall, it was a pretty good experience.

The room was perfect, and the service was exceptionally good, with complimentary snacks, disposable shower caps, toothbrushes and toothpaste, slippers, and combs, as well as shower gel and shampoo. Although there was an unexpected issue, the staff actively resolved it. It’s a very nice hotel. The breakfast was also delicious. I recommend everyone bring some stomach medicine when they visit; even though I was very careful, I still got an upset stomach. I suggest opting for the hotel's airport transfer service, it’s great value for money.

Location is a slightly out of the way as compared to the bintan resorts area, but not an issue if you hire private charter for the day. The resort pods are very new and uses great technology. Love waking up to the amazing view!

I lost my bag that day. Thanks to the two hotel staff for helping me guard my bag. There is a lot of cash in my passport bank card. It takes up to three hours. If I lose my bag, I can't even go back to China. Thanks to the two employees who are not ignorant of the money. This is my luckiest trip 👍👍👍 that day i lost my bag.thank you very much to the two hotel staff for taking care of my bag.inside the bag are passports,bank cards,and a lot of cash.they took care of it for three hours. if my bag is missing,i can't even return to china.thanks to these two honest employees.this is the most lucky trip i have ever experienced.