Hotels near Food Lion, Raleigh

Stayed at the North Raleigh Hilton for one night. Check in went very smoothly. I questioned the desk clerk regarding the complimentary breakfast that I would be receiving and she explained that even though I made a reservation on the Hilton website, the complimentary breakfast does not show up on their internal system. The room was very clean. My dissatisfaction had to do with the quality of the bedding. It was UNCOMFORTABLY too soft. Sadly, I was unable to get any sleep whatsoever due to the bedding. In addition, the pillows were feathery and provided no support whatsoever. Outside of the aforementioned, the hotel has adequate parking and adequate conference facilities.

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

I enjoyed my stay at this hotel. It was really nice, the front desk was really nice and sociable. My only thing is cleanliness. Normally I’d check a hotel bed before lying in it but I hadn’t this time. Before I left to checkout, I was looking around to make sure I had all of my belongs and I noticed that there was vomit smeared on the side of the bedding and a little bit on the wall and nightstand. It looked as if someone had started to clean it but had forgotten to get back to it. I meant to mention it to the front desk but I was in a bit of a rush to leave. Overall though, I did love my stay. It’s a very nice affordable hotel, I can tell it had been renovated.

Checked into the Super 8 by Wyndham located at 3801 Capital Blvd, Raleigh, NC 27604 on May 31, 2022 for a 4-night stay to check out on June 3, 2022 fully paid for in advance. I then made a reservation for another night online to check out on June 4, 2022. On Saturday, June 4, 2022 I went to the Front Desk and requested that I be checked out on my prior stay and the stay Folio printed for my records. The Front Desk Manager said it is either her way or nothing. The Front Desk Manager on Duty insisted on simply extending the stay; which I asked that the prior stay be closed. First, she told me that I would have to pay additional deposit of $40; to which I reminded her that I have a deposit of $40. Next, she told me to come back by 2:00pm for the check-in; and I told her that was fine by me as I had some things to do at the nearby Green Road Public Library. You can imagine my surprise when at the Library, on opening my email I found that the Front Desk Manager had cancelled my reservation for Saturday/Sunday stay. When I got back to the Hotel; the Front Desk Manager asked me to go with a trolley to immediately remove my belongings from the room. I requested to speak to her Supervisor; a request she refused. She proceeded to the Room(322) and put my things in a trash bag(both wet & dry) - heap of mess and came downstairs and requested that I remove myself and belongings from the premises. I did and discovered that every other Hotel in the area was fully booked. Waited till 06/07/2022 to bring up the issue with the General Manager of the facility who found nothing wrong with the way I was treated. Thereafter, I decided to share my experience at the facility with the travelling public. NOT A PLACE TO GO!

This hotel has the worst front desk staff. The staff were made aware ahead of time that there would be no hot water for half of the 5th floor due to construction - but they still booked the rooms. They did inform the guests. It was 9:45 pm when I tried to shower before bed and that’s when I realized the water issue. At first, the staff were dismissive of the situation and stated there was nothing they could do because maintenance was gone for the day. When I insisted that I needed a shower, I was informed that I could change rooms. This meant packing up all of my belongings and unpacking again late at night. This was not feasible, so I asked to be able to just shower in the room that they were going to move me into. After some debate, the front desk staff finally granted me permission to do this, however, they knowingly gave me a key to a dirty room. The front desk staff told me to “just ignore the beds and stuff” because housekeeping had not yet cleaned the room since the prior guests checked out. I was disgusted and had to argue for a clean room with hot water. I was treated as though I was asking for an upgrade. Additionally, upon check out I asked for a receipt which is required for business reimbursement and the front desk staff stated that the printer was broken and she would have the receipt emailed. That also didn’t happen and upon returning home from my business trip, I had to make numerous phone calls to the hotel in order to finally have someone email the receipt. I will never stay here again. There are too many newer, nicer hotels in the area than to have to deal with this place. Common courtesy and customer service goes a long way - but staff at this hotel don’t even have the basics.

We have been here for almost two weeks and I have just a couple complaints.. the water pressure sucks! I can’t seem to get it hot.. it’s only been luke warm the entire time I’ve been here.. also, the handle to the stove has completely fell off.. other than those two things, my stay has been alright

One of the rudest encounters. Of course an unexpected cancellation after booking a room is not directly the fault of the front desk worker, but customers will undoubtedly feel frustrated after driving 4 hours to a room that was unavailable. It is a valid human reaction, and it is not directed at one individual, but it is rather directed at the entire situation. Getting angry at customers for being mean to workers is one thing (and is completely valid), but getting angry and being just downright mean customers for asking VALID questions is quite another. Those working in customer service should never treat customers with unapologetic meanness- especially when we aren’t acting unkind. Responding to stressed out customers with hostility will do nothing but worsen the situation. And it makes us feel crappy on a weekend that is supposed to be about spending time with those we love. I never leave bad reviews for places, but the unkindness and disrespect I was treated with for trying to gain further understanding of the situation was nothing short of disheartening and completely deserves a bad review. I appreciate the other worker at the front desk who was trying to be nice. Thanks for trying to help! Just another reminder to always be kind and understanding to those around you!!

Everything was nice

Overall good experience! Our room was great, nice & clean. The restaurant located inside the hotel is super good, we ate there twice during our stay. Located right next to the highway and Crabtree valley mall. It was nice having the mall so close but very busy intersection and a bit difficult trying to get out of the parking lot at times. Also only one elevator in the hotel so be prepared to wait a bit. We tried to check in about an hour before check in along with about 4 other people and no rooms were ready yet.