Xiaoqian
March 16, 2024
We booked an outdoor hot spring pool, but they said we could only check in at 3pm. When we checked in, the water in the pool was still cold. The water was being heated by a heating pump, and it was covered with a cover, which gave us the feeling of a farmhouse, which was totally inconsistent with the hotel's positioning and price. The blinds next to the bathtub in the bathroom were broken, so the shower and other things were completely exposed, and there was a big hole in the quilt cover. As for the service, the room we booked on Ctrip came with a welcome fruit, coffee, and fire-cooked tea packaged with the room rate. We reminded them many times about the welcome fruit and coffee, but they said they didn't have them, and then they said they would go to confirm it because the weather was too cold and we didn't want to go outdoors. There were only some dry snacks and tea for fire-cooked tea, and there were no oranges, sweet potatoes, etc. In short, the experience was too bad this time, and I won't go again or recommend it.
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